What are the responsibilities and job description for the Residential Technician position at Dan's Overhead Door Career Page?
Title: Residential Technician
Reports to: General Manager
Job Type: Full-Time
Location: North Liberty, IA
Come join our team and open the door to an amazing career at Dan’s Overhead Doors & More! We have an immediate need for a Residential Technician at our North Liberty, IA location.
Dan’s Overhead Doors & More is one of Iowa’s leading garage door companies. We believe in not only being a business of integrity, but a part of our community. With our commitment to quality, professionalism, and customer satisfaction, we have built a solid reputation as a trusted provider of garage door installation, maintenance, and repair services for over 40 years. Our team of experts is known for their attention to detail and commitment to delivering the best solutions for our customers' needs.
Summary
In the role of Residential Technician, you will install, maintain, and repair our full offering of residential products including garage doors, entry doors, awnings, screens, and more. Prior experience is not a prerequisite, as we provide thorough on-the-job training.
Duties
- Install products per manufacture specifications and ensure customer satisfaction with completed work.
- Maintain inventory on company truck and understand the proper use of all parts, tools, etc.
- Basic diagnostic, troubleshooting, and repair of mechanical & electrical failures.
- Perform preventative maintenance on products.
- Keep proper documentation of services performed, amounts owed/paid, outstanding items for job completion, etc.
- Maintain safe, secure and healthy work environment both at our warehouse and at job sites.
Requirements
- Must be at least 18 years of age.
- Mechanical inclination
- General knowledge of construction, hand tools, electrical, etc.
- Must possess a valid Driver’s License.
- Must have an accepted MVR to be added to our auto insurance policy.
- Must have dependable & reliable transportation to and from your base office location.
Preferred Qualifications
- Experience in garage door service/install or similar skilled trade.
Skills
- Willingness to learn
- Excellent attention to detail
- Customer service orientated mindset
- Adaptability to changing work environment
- Excellent analytical and problem-solving skills
- Ability to work independently and collaboratively in a fast-paced environment
- Strong communication and interpersonal skills
Work Conditions
- Non-climate-controlled environment – will be working in all weather conditions.
- Frequently walking, standing, bending, climbing ladders, using lift equipment, and lifting up to 50 lbs.
Benefits
We are proud to offer a robust benefits package to our Team Members including:
- Competitive hourly pay
- Medical, dental, and vision insurance with multiple plan options
- Short- and Long-Term Disability
- Employer-paid Life Insurance with buy-up options
- Accident care
- Hospital indemnity
- 401(k) with employer match
- Generous Paid Time Off (PTO)
- Paid holidays
Core Values
At Dan’s Overhead Doors & More, we base our actions on the following core values and request the same from all team members:
- Teamwork – we operate as a team and succeed together.
- Grit – we have the courage, strength, and character to persevere.
- Sincerity – we are transparent and trustworthy.
- Development – we strive for continuous improvement, both professionally and personally
We are an (EOE) Equal Opportunity Employer.