Account Manager-Direct Buy Accounts

POSITION SUMMARY:

The Account Manager for Direct Buy accounts is responsible for the communication, coordination, and growth of assigned direct buy accounts and Independent Garden Centers. The Account Manager will also be responsible for effective communication with the purchasing staff, owners, and management of Dan & Jerry’s Greenhouses as well as employees of potential customers and customers doing business with Dan & Jerry’s Greenhouses. This is a salaried, benefited position that will work a "teacher's schedule"-40 hours in peak season, 20-30 hours in the off season. This position works in our Monticello, MN office and is not eligible to work remotely. 

MISSION:

It is our Mission to provide the finest quality product and services to our customers in the most efficient and honorable manner possible, while maintaining a reasonable level of profitability. By providing meaningful employment opportunities/ careers to individuals who take pride in their work and demonstrate a respectful attitude, we feel we can achieve this Mission.

ESSENTIAL DUTIES AND RESPONSIBILITIES (comprehensive, but not limited to):

• Prepare Sell Sheets/Order Forms for all product, communicate and distribute to all current and potential customers.
• Seek, respond, and follow through with potential customer leads, ensuring each is aligned well with our capabilities.
• Visit accounts during season to ensure we are meeting or exceeding their expectations.
• Maintain regular communication with each account to ensure successful future seasons.
• Special Projects as Assigned

SAFETY:

Safety is a top priority at Dan and Jerry’s Greenhouses, you will take an active leadership role in promoting a safe working culture.   We want all employees, customers, and guests to Arrive Safe, Be Safe and Leave Safe.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is required to perform occasional to continuous repetitive motion while walking, standing, sitting, distinguishing colors, lifting, and carrying objects up to 50 pounds. 

EXPERIENCE REQUIREMENTS:

• Management experience in similar field preferred, not required.
• Garden Center Merchandising experience preferred, not required.
• At least 2 years of customer service experience.

EDUCATION REQUIREMENTS:

• High School/GED or equivalent

KNOWLEDGE, SKILLS, ABILITIES & PERSONAL ATTRIBUTES:

• Possesses a high level of written and oral communication skills. 
• Strong personal presence with excellent communication, interpersonal and relationship building skills.
• Ability to work with a team to accomplish personal and organizational goals.
• Adaptability during high stress and constantly changing circumstances.
• Passionate, driven, with high personal integrity.
• Demonstrates a strong work ethic, flexible with work hours, and willing to be available when necessary.
• Does what it takes to get the job done.

The qualifications listed above are guidelines.  Other combinations of education and experience may provide necessary knowledge, skills, and abilities to perform this job.