What are the responsibilities and job description for the Customer Success Advocate position at Dan Cummins of Georgetown?
Our sales and service departments are growing and we are need of additional customer success advocates.
Duties include:
*Responsible for manufacturer surveys processes and returns
*Calling to follow up with customers after purchase or service
*Assist customers with any other needs they may have with their vehicle
You will need
- A passion for consistently providing high level customer experiences
- Excellent verbal and written communication skills
- Attention to detail and time management
- The willingness to learn and help
- To be capable of problem solving while results driven
- The ability to explain based on product knowledge and technical skill
- Minor computer skills
- Professionalism and the ability and desire for growth
- Valid drivers license and clean driving record
Full Time Perks
- A culture that welcomes and supports employee growth
- 5-day work week, Full time position, Schedule is Monday-Friday
- Paid Holidays
- Paid Vacations
- Employer contributed healthcare
- 401k with match
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
If interested in applying please send your resume to christinam@dancummins.com or call 859-988-2933