What are the responsibilities and job description for the Customer Success & Sales Coordinator position at Shedmax Buildings?
Full-Time | Warm Leads Only | Base Pay Monthly Bonuses
Starting at $16 per hour with Monthly Commission Bonus Potential!
ShedMax is looking for an organized, motivated, people-focused professional to help guide customers from initial interest to purchase.
This is not a cold-calling position.
Every day, our marketing generates leads from Facebook, Google, our website, phone calls, and online inquiries. These customers are already interested in our products and are looking for information, pricing, and guidance.
Your role is to respond quickly, build relationships, stay organized, and help customers take the next step toward purchasing a shed, garage, cabin, or portable building.
If you enjoy helping people, thrive in a fast-paced environment, and are motivated by performance and bonuses, we'd love to talk with you.
What We Offer:
● Starting pay of $16
● Monthly commission bonus potential!
● Paid holidays
● Vacation time
● Steady year-round employment
● Ongoing training and support
● Opportunities for advancement into sales and leadership roles
What You'll Do:
● Contact and follow up with warm leads from advertising, website inquiries, phone calls, and social media
● Answer customer questions about products, pricing, financing, delivery, and options
● Help customers identify the building that best fits their needs
● Schedule appointments, lot visits, consultations, and quote follow-ups
● Communicate with customers through phone, text, email, and messaging platforms
● Maintain accurate customer records in our CRM system
● Track follow-up activities and customer progress
● Support the sales team and help move opportunities toward a successful sale
● Deliver a professional, helpful customer experience at every stage of the buying process
What We're Looking For:
● Strong communication and people skills
● Positive attitude and professional demeanor
● Excellent organization and attention to detail
● Comfortable using phones, computers, and software systems
● Ability to multitask in a fast-paced environment
● Strong follow-up habits and personal accountability
● Reliable attendance and work ethic
● Desire to learn, grow, and contribute to a team
Experience That Helps
● Customer service
● Inside sales
● Appointment setting
● Phone sales
● Retail sales
● Office administration
● CRM software
● Scheduling and coordination
● Social media messaging
● Construction, sheds, garages, or home improvement products
Experience is valuable, but attitude, organization, and consistency are what make top performers successful in this role.
You'll Be a Great Fit If You:
● Enjoy talking with people
● Like helping customers make decisions
● Stay organized and follow through on commitments
● Are motivated by goals and bonus opportunities
● Take pride in providing excellent service
● Can manage multiple conversations and tasks throughout the day
● Want a role where your effort directly impacts your income and success
Why This Position Matters:
Our marketing team generates customer interest every day. The Customer Success & Sales Coordinator is the person who ensures those opportunities receive quick responses, consistent follow-up, and exceptional service. The difference between a lead and a sale is often communication, organization, and timing—and this role plays a critical part in helping customers become buyers.
Apply Today!
Apply with your name, phone number, work history, and a brief description of your customer service, sales, office, scheduling, or CRM experience.
Pay: From $16.00 per hour
Benefits:
- Paid time off
Application Question(s):
- What is your desired rate of pay?
Experience:
- sales: 1 year (Required)
- clerical/admin: 1 year (Preferred)
- Customer service: 1 year (Required)
Location:
- Corbin, KY 40701 (Preferred)
Ability to Commute:
- Corbin, KY 40701 (Required)
Work Location: In person
Salary : $16