What are the responsibilities and job description for the Receptionist position at Dallo CPA, PLLC?
Company Description Dallo CPA, PLLC is a professional accounting firm that helps clients optimize the way they manage and grow their businesses. By applying deep industry knowledge, the firm uses tax law strategically to maximize financial advantages for its clients. Dallo CPA focuses on delivering high-quality advisory and compliance services tailored to each client’s needs. Team members collaborate closely with clients to provide clear guidance, practical solutions, and long-term value.
Role Description The Receptionist role at Dallo CPA, PLLC is a full-time, on-site position based in Shelby Township, MI. The Receptionist will greet clients and visitors, manage incoming calls, and direct inquiries to the appropriate team members. Daily responsibilities include scheduling appointments, maintaining a tidy reception area, handling mail and deliveries, and performing basic clerical tasks such as filing, scanning, and data entry. The role also includes supporting the office team with administrative needs and ensuring a professional, welcoming experience for everyone who contacts or visits the firm.
Qualifications
- Strong Phone Etiquette and Receptionist Duties skills to manage calls, greet visitors, and route inquiries professionally.
- Solid Clerical Skills, including filing, data entry, scheduling, and handling mail and office documents.
- Effective Communication and Customer Service skills to interact clearly, courteously, and helpfully with clients and colleagues.
- Proficiency with basic office software (e.g., email, calendars, word processing, spreadsheets) and office equipment.
- Ability to stay organized, prioritize tasks, and maintain attention to detail in a busy office environment.
- Dependable, punctual, and comfortable working on-site in a client-facing role.
- Prior experience in an administrative or receptionist position is preferred; experience in a professional services or accounting environment is a plus.