What are the responsibilities and job description for the E-Commerce Support Coordinator position at Dal-Tile LLC?
Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.
Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.
The E-Commerce Support Coordinator is an entry-level contributor that supports the sales operations functions use of sales technology solutions. This role will collaborate with the Sales team, IT teams, and external vendors to assist with the successful implementation and utilization of sales technology tools and platforms to enhance customer satisfaction.
Duties And Responsibilities Of The Position
Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!
Active military, transitioning service members and veterans are strongly encouraged to apply.
Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Dont Work participant.
Job Type Professional Opportunities
Req ID 88178
Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.
The E-Commerce Support Coordinator is an entry-level contributor that supports the sales operations functions use of sales technology solutions. This role will collaborate with the Sales team, IT teams, and external vendors to assist with the successful implementation and utilization of sales technology tools and platforms to enhance customer satisfaction.
Duties And Responsibilities Of The Position
- Assist in identifying opportunities to streamline and automate sales processes through the use of technology.
- Support the implementation and configuration of sales technology solutions, including CRM systems, sales analytics tools, and sales automation platforms.
- Help prepare reports and graphs using data and customer feedback to highlight trends, patterns, and insights for customer support strategies and decision-making.
- Support cross-functional teams in implementing process improvements and automation initiatives.
- Participate in projects and assignments as part of a larger work team, providing administrative and logistical support.
- Assist in gathering data, conducting research, and compiling information about potential job/work-area impacts.
- Respond promptly to customer inquiries through various channels, including email, and chat.
- Coordinate communication with internal and external customers.
- Perform other duties as needed
- Bachelors degree in a related field or equivalent education and/or experience.
- 0-2 years relevant experience or equivalent education and/or experience.
- Excellent communication, problem solving, and organizational skills.
- Able to multitask, prioritize, and manage time effectively.
- High level of integrity and discretion in handling sensitive and confidential data.
- Proficient using Microsoft Office Suite products.
- Applies conceptual knowledge of the theories, practices, and procedures within a discipline.
- Some travel may be required.
- The ability to lift 50 pounds regularly.
Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!
Active military, transitioning service members and veterans are strongly encouraged to apply.
Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Dont Work participant.
Job Type Professional Opportunities
Req ID 88178