What are the responsibilities and job description for the Front Desk position at Dakota Inn Hotel?
A Hotel Front Desk Agent is responsible for greeting guests, managing check-ins and check-outs, answering questions, and providing customer service throughout a guest’s stay.
Common duties:
- Welcome and assist guests upon arrival
- Check guests in and out of the hotel
- Verify identification and payment information
- Answer phone calls and respond to guest inquiries
- Make and modify reservations
- Handle guest complaints and resolve issues
- Process payments and maintain accurate records
- Coordinate with housekeeping and maintenance teams
- Ensure a professional and friendly guest experience
Skills typically required:
- Strong customer service skills
- Good communication and interpersonal abilities
- Basic computer skills
- Ability to multitask
- Attention to detail
- Cash-handling and payment processing experience
- Answered phone calls, processed reservations, and handled guest inquiries.
We are looking for reliable, full-time Front Desk Associates for our 7 AM–3 PM and 3 PM–11 PM shifts. When applying, please specify which shift you are interested in.
Pay: From $14.00 per hour
Benefits:
- Flexible schedule
Work Location: In person
Salary : $14