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Director of Operations

Dakota Granite
Milbank, SD Full Time
POSTED ON 6/17/2026 CLOSED ON 8/12/2026

What are the responsibilities and job description for the Director of Operations position at Dakota Granite?

Overview:

Dakota Granite is seeking a passionate, experienced, and detail-oriented Director of Operations to join our strong team. Looking for an individual with a growth mindset that has a proven ability to help scale an organization. An extensive background in Manufacturing is required. Offering a competitive total compensation package. An ideal candidate will be highly proactive and involved in working both “on” and "in” the business. First and foremost, we are looking for a Core Value fit.

Our Core Values:

Team Player, Empowered Optimism, Passion for Excellence, Problem Solver, Tenacity to Deliver

Qualifications:

  • 5 years of progressive manufacturing leadership experience, including multi-site responsibility.
  • 5 years of plant/facility leadership experience
  • Proven track record of leading large, cross-functional manufacturing teams
  • Experience managing plant budgets, cost control, and operational performance
  • Background leading factory startups, expansions, and optimization initiatives.
  • Deep expertise in custom/engineered-to-order manufacturing environments
  • Strong background in capacity planning, automation, and operational excellence methodologies (i.e. Lean, Six Sigma, or similar).
  • Demonstrated success deploying advanced manufacturing techniques and driving measurable productivity gains
  • Experience managing large-scale capital projects and complex cross-functional initiatives.
  • Adept use and application of technology
  • Exceptional analytical, strategic thinking, and problem-solving capabilities.
  • Strong executive presence with the ability to influence across all levels of the organization.
  • Bachelor’s degree in relatable field

Core Roles & Responsibilities

Lead, Manage, & Accountability (LMA)

  • Gains mastery of the Entrepreneurial Operating System (EOS) and equip teams with applying EOS
  • Provide strategic and clear direction for a wide range of Operational Leaders
  • Provide the necessary tools to Direct Reports: resources, training, technology, time and attention
  • Keeps expectations clear on both sides with attention to the company’s top priorities
  • Balances daily operations and long-term goals

Remove Obstacles & Barriers

  • Conduct Regular 1:1s to understand challenges, provide support, and keep priorities clear
  • Facilitates effective meetings focused on solving issues and finding opportunities
  • Helps teams find true root issues and make decisions to continually move forward
  • Identifies and reduces roadblocks that prevent teams from meeting goals
  • Escalates major issues when needed and ensures follow-through

Ensure Operational Efficiency

  • Improve production flow, quality, safety, and on-time delivery across all locations
  • Identify and remove bottlenecks that slow down production.
  • Maximizes utilization of labor, equipment, materials, and technology
  • Tracks & applies data to drive future actions
  • Lead continuous improvement efforts that reduce waste and improve performance
  • Establish, monitor and maintain operating KPI’s including, but not limited to, labor and overhead variances
  • Utilize Epicor Kinetic ERP and MRP to find and increase efficiencies and improve data transparency/reporting

Set Management Priorities

  • Set clear priorities for operational leaders and teams.
  • Keep teams focused on the most critical company goals.
  • Balance daily production needs with long-term improvement projects.
  • Make sure leaders understand expectations, ownership, and deadlines.
  • Follow up consistently to ensure progress and accountability.

Craft and Maintain Company Policy

  • Help create and maintain clear company policies, processes, and procedures
  • Support in organizational effort toward Followed by All (FBA) on company processes
  • Work with Leadership and HR to improve safety, accountability, and performance standards
  • Review and update policies as the business grows and changes
  • Support practical, easy-to-follow SOPs across operations

Oversee Employee Development

  • Help employees grow personally and professionally.
  • Coach and develop supervisors, managers, and future leaders.
  • Support training plans that help employees succeed in their roles.
  • Build a positive, accountable work environment.
  • Help improve employee retention through strong leadership and clear expectations.

We are seeking candidates who are willing to relocate to the Milbank, SD area.

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • Referral program
  • Vision insurance

Experience:

  • Lean manufacturing: 5 years (Preferred)
  • Plant/Facility Leadership: 5 years (Preferred)

Work Location: In person

Salary.com Estimation for Director of Operations in Milbank, SD
$133,400 to $152,079
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