What are the responsibilities and job description for the Patient Accounts Representative - Phone Support position at DAKOTA EYE INSTITUTE PC?
Job Summary
This position is responsible for supporting the Patient Accounts department by providing phone coverage - answering incoming phone calls to address and respond to patient billing and insurance questions along with providing support to internal staff in answering questions and inquiries. Day-to-day, ongoing work provides interaction with various positions in the practice.
Job Responsibilities
- Answers incoming phone calls in order to:
- Respond to patient billing and insurance questions in a professional and courteous manner.
- Assist patients with making payments on their account(s).
- Respond to internal staff questions and inquiries in a professional and courteous manner.
- Prepares surgery estimates
- Assists with other office duties as directed by the Revenue Cycle Manager and/or CFO.
Knowledge, Skills, & Abilities Required
- High school diploma or GED
- A general knowledge of insurance carriers
- Education and/or training with computers, preferred medical record system experience
- Organized, detailed, and deadline-oriented work habits
- Effective written and oral communications skills
About Dakota Eye Institute
Dakota Eye Institute is a leading multi-specialty practice comprised of board-certified ophthalmologists, optometrists, and dedicated professional staff. We offer a comprehensive range of services, including eye and vision exams, cataract surgery, infant eye care, and much more. We are dedicated to providing an unprecedented level of care and responsive service to our patients.
To our staff, we are committed to providing an excellent work environment, opportunities for self-development and growth, and recognition for hard work and commitment to Dakota Eye Institute.
Our Benefits
Dakota Eye Institute offers a generous benefits package, including:
- 401(k) Retirement with an employer contribution
- Medical and Dental Insurance
- Employer contribution to a Health Savings Account
- Vision Benefits
- Wellness Benefits
- Paid Time Away Benefits
- And more!
Apply at www.dakotaeye.com/jobs
Salary : $20 - $30