IT Technician

Key Areas of Responsibility (Answerable for the following end results)

• Support production in reducing / eliminating equipment and tooling downtime or scrap utilizing good analytical methodologies.

• Maintain and enhance production broadcast systems, error-proofing systems, printers and customer interface / communication (hardware & software).

• Maintain back up hardware and software for production based broadcast systems, error-proofing systems, printers and customer interface / communication (spare parts).

• Support departmental projects, VA/VE and/or Six Sigma activities.

• Develop and maintain production / broadcast system instructions and /or disaster recovery records (hardware & software).

• Document all activities as required.

• Adhere to all company guidelines for Emergency Evacuation to ensure employee safety.

• Any additional responsibility deemed necessary by management.

Limits of Authority

• Advise Department Management of those situations that may pose a significant risk to the program, product assurance, facilities, and employee safety or customer satisfaction results.

• Initiate actions to prevent the occurrence of any nonconformance relating to product, process & systems.

• Identify and record any problems relating to the product, process or system.

• Initiate, recommend or provide solutions through appropriate channels and verify implementation.

• Control further processing and delivery of nonconforming product until the deficiency is corrected.

• Initiate project RFQ’s with supporting documentation to be signed.

• Quote / negotiate pricing and timing from vendors for equipment and tooling.

• Monitoring and enhance security systems.

Basic Education, Experience and Skills Required

• High School Diploma or equivalent with 1 to 2 year minimum college education or equivalent combination of education and experience.

• Minimum 2 - 4 years related experience in manufacturing and assembly operations.

• Proficient in Microsoft applications, such as: (Windows NT, 2000, 98,SQL Server, Office, Notes, Crystal Reports, TCP / IP, Printers, and RF, Switches, Routers & Raid).

• Possess excellent leadership abilities, organizational and communication skills.

• Able to maintain confidential information

Experience

• 2 year(s): Minimum 2 - 4 years related experience in manufacturing and assembly operations.

Education

• High School or better

Skills

• Communication and Collaboration
• Technical Skills
• Microsoft Office (Excel, Word, etc.)
• Analytical and Critical Thinking
• Organizational Skills

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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