HVAC Service Tech - Bilingual

Responsibilities

• Perform maintenance of all HVAC VRV, Unitary & applied equipment.
• Repair and replace defective equipment, components, or wiring. Intermediate - advanced independent diagnostics, troubleshooting, pipefitting, and brazing of CAT I, II, and III equipment. Specific equipment responsibilities include but are not limited to the following (Category I): water-cooled single and dual centrifugal chillers up to 200-2700 tons, screw chillers up to 400 tons, air-cooled chillers up to 530 tons, centrifugal screw templifiers, and magnetic drive chillers 100-700 tons.
• Conduct warranty service application by independently inspecting and testing systems to verify functionality for all CAT I, II, and III equipment.
• Verify functionality of new CAT I, II & III equipment. Educate customers on proper use of equipment, maintenance schedule, and operating manual.
• Responsible for providing parts and labor-hours needed for repairs of CAT I, II & III Equipment after a confirmed diagnosis, so that the SSR could quote the job
• Lead the rebuild and retrofit of CAT I, II and III level units. Direct technician Levels I and II through hands-on demonstration of the necessary steps and introduce centrifugal rebuilds.
• Adhere to Daikin and customer safety policies and OSHA guidelines by wearing personal protective equipment when completing service tasks and completing jobsite hazard assessment prior to initiating service.
• Demonstrate professionalism in appearance, verbal, and written communication. Interact with customer by offering status reports of service before, during, and after each call. Explain technical information to technical and non-technical audience.
• Communicate potential sales opportunities to the sales staff through the technician tip quote process. Identify and quote opportunities for minor repairs directly to the customer.
• Responsible for the mentorship of service technician levels I and II, and hands-on training of CAT I, II, and III equipment.
• Record and report billing, inventory, timecards, technician tip reports, product quality reports (PQR), and articles as required.
• Basic data entry and ability to navigate the use of email, internet, word processing programs.
• Download programs into CAT I, II & III equipment, and Micro controllers.
• Analyze and assess chiller trend data to ensure optimal performance.
• Analyze and assess VRV trend data to ensure optimal performance.
• Ensure standards, policies, procedures, and maintenance of a clean work area are upheld at all times.
• May directly supervise the level I and II service technicians. Conduct supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; addressing complaints; and resolving problems.
• Participate in on-call rotation as required in the region.
• Follow all OSHA and Daikin Applied safety policies and procedures.
• Potential travel requirements with some overnight travel.
  
  

Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States.

The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.