What are the responsibilities and job description for the Service Receptionist position at DAHL?
At Dahl Automotive, we value our team above all else. We are proud of our culture and career path opportunities we provide for our team! It's our Mission to "Keep People Moving" and as a member of our team, we look forward to supporting and challenging you to success in your long-term career with Dahl Auto. Join our team and become part of a legacy that is more than 100 years in the making.
Join the Dahl Automotive team at Dahl Hyundai/Mazda and Subaru in La Crosse as a Service Receptionist! In this position, you will work alongside our service team to help create an exceptional experience for our guests.
Responsibilities:
- Manage a high volume of guest inquiries by phone, email, text and chat
- Communicate with guests regarding scheduling service appointments and following up on their service received
- Be a liaison between guests and the service department
- Be able to make service appointments utilizing the computer appointment system
- Follow up with guests to ensure they are completely satisfied with their service experience
- Assist in generating reports
- Other duties as assigned
Qualifications:
- Strong customer service and communication skills
- Ability to multi-task in a fast paced environment
- Proficient computer skills
- Able to meet the attendance requirements of the position
As part of the Dahl Auto team, you will be eligible for all company benefits, including paid time off, medical, dental, vision, 401k with automatic 3% company contribution, life insurance, disability insurance, accident insurance, discounts on vehicles and services, and much more!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.