What are the responsibilities and job description for the Application Support Specialist position at Dahl Consulting?
Title: Application Support Specialist
Location: Remote
Job Type: Contract (12 Months)
Compensation: $20-$25 per hour (W2)
Schedule:(4x10) Monday, Tuesday, Friday, Saturday | 7am-6pm (MST)
Industry: Renewable Energy
About The Role
Our firm is partnering with a rapidly growing organization in the renewable energy sector, focused on delivering clean, sustainable energy solutions across the U.S. As the business prepares for a high-demand season, we are seeking an Application Support Specialist to join their IT Operations team and help ensure seamless technology support for internal users nationwide.
This role is part of a Technology Application Support team that provides critical support for internal business applications and end users. The Application Support Specialist serves as a front-line technical resource, ensuring employees receive timely, high-quality assistance while larger system issues are diagnosed and resolved. This is a fully remote position with a second-shift schedule and a 12-month initial term.
Job Description
As an Application Support Specialist, you will support internal users by troubleshooting application, software, and system issues while delivering an exceptional customer experience. You will collaborate closely with Level 1 and Level 2 support teams, subject matter experts, and cross-functional partners to resolve issues and improve system performance.
Key Responsibilities Include
Required Qualifications
Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family’s needs. For details, please review the DAHL Benefits Summary: https://www.dahlconsulting.com/benefits-w2fta/.
How To Apply
Take the first step on your new career path! To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we’ve reviewed your application details, a recruiter will reach out to you with next steps!
Equal Opportunity Statement
As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!
#ZR
#IT.Indeed
Location: Remote
Job Type: Contract (12 Months)
Compensation: $20-$25 per hour (W2)
Schedule:(4x10) Monday, Tuesday, Friday, Saturday | 7am-6pm (MST)
Industry: Renewable Energy
About The Role
Our firm is partnering with a rapidly growing organization in the renewable energy sector, focused on delivering clean, sustainable energy solutions across the U.S. As the business prepares for a high-demand season, we are seeking an Application Support Specialist to join their IT Operations team and help ensure seamless technology support for internal users nationwide.
This role is part of a Technology Application Support team that provides critical support for internal business applications and end users. The Application Support Specialist serves as a front-line technical resource, ensuring employees receive timely, high-quality assistance while larger system issues are diagnosed and resolved. This is a fully remote position with a second-shift schedule and a 12-month initial term.
Job Description
As an Application Support Specialist, you will support internal users by troubleshooting application, software, and system issues while delivering an exceptional customer experience. You will collaborate closely with Level 1 and Level 2 support teams, subject matter experts, and cross-functional partners to resolve issues and improve system performance.
Key Responsibilities Include
- Provide first-level technical application support via phone, email, chat, and ticketing systems
- Diagnose and resolve software and application-related issues
- Escalate complex issues to subject matter experts or leads while maintaining ownership of tickets
- Assist with the configuration, maintenance, and optimization of business applications
- Document issues, resolutions, and processes to support knowledge sharing and continuous improvement
- Collaborate with cross-functional teams to enhance application performance and user experience
- Deliver professional, customer-focused support to internal stakeholders
- Stay current with emerging technologies and industry best practices
Required Qualifications
- 1–3 years of experience in a technology or application support role, preferably in a corporate environment
- Hands-on experience troubleshooting Windows and/or macOS environments
- Familiarity with Google Workspace and common productivity applications
- Strong problem-solving skills with the ability to work independently
- Excellent verbal and written communication skills, with the ability to explain technical topics to non-technical users
- Customer-first mindset with a commitment to high-quality service
- Ability to manage priorities effectively in a fast-paced, high-volume support environment
- Experience working with IT ticketing systems such as ServiceNow or Jira
- Familiarity with ITIL principles or frameworks
- Relevant certifications (e.g., Salesforce Administrator, Google Administrator, ITIL v4)
Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family’s needs. For details, please review the DAHL Benefits Summary: https://www.dahlconsulting.com/benefits-w2fta/.
How To Apply
Take the first step on your new career path! To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we’ve reviewed your application details, a recruiter will reach out to you with next steps!
Equal Opportunity Statement
As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!
#ZR
#IT.Indeed
Salary : $20 - $25