What are the responsibilities and job description for the Front Office Admin position at DAA Northwest?
Be the Face of DAA Northwest – Join Us as a Front Office Admin!
Are you organized, friendly, and ready to be the first point of contact in a dynamic and fast-paced environment? At DAA Northwest, we’re seeking a dependable and customer-focused Front Office Admin to support daily operations and help ensure a positive experience for everyone who walks through our doors or gives us a call.
As a Front Office Admin, you’ll play a vital role in supporting both customers and internal teams. Your day-to-day responsibilities will include:
- Answering and routing incoming calls efficiently to the appropriate departments or team members
- Retrieving messages from the general voicemail box and communicating with team members as needed
- Assisting title staff with tasks such as printing invoices, matching consigner checks, and filing titles
- Providing friendly, professional customer service at the front counter, over the phone, and via other communication channels
- Following up with customers to ensure high-quality service and issue resolution
- Supporting a team-focused, values-driven service culture throughout the organization
- Assisting with general office tasks and stepping in to help other departments when time permits
- Supporting operations during sale days and customer promotional events as needed
What We’re Looking For:
- High school diploma or equivalent
- 2–3 years of office experience with proficiency in Microsoft Word, Excel, Outlook, 10-key, and general office equipment
- Strong interpersonal, communication, and organizational skills
- Ability to work in a time-sensitive, team-oriented environment
- Proven ability to manage multiple tasks independently
- A positive, service-minded attitude and a willingness to help where needed
Why DAA Northwest?
We’re part of a family-operated company with a strong focus on our people, our customers, and our community. At DAA, you’re not just filling a role — you’re joining a team that values integrity, mutual respect, and a shared commitment to excellence.
This is more than just a front desk job — it’s a chance to grow with a company that recognizes and rewards your contributions.
Sound like the right fit?
Apply today and become a part of the DAA Northwest team where your professionalism and positive energy make a lasting impression!
Job Type: Full-time
Pay: $17.50 - $19.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
Work Location: In person
Salary : $18 - $20