Security Quality Control Lead

Overview
We are seeking a dynamic and meticulous Security Quality Control Lead to oversee and enhance the quality assurance processes within our security operations. This pivotal role involves ensuring that all security protocols, procedures, and systems meet the highest standards of compliance and effectiveness. The ideal candidate will lead quality inspections, audits, and continuous improvement initiatives to uphold our commitment to safety, security, and operational excellence. Join us to drive excellence in security quality management and make a significant impact on our organization’s safety culture.

RESPONSIBILITIES

• Conduct inspections and audits of contractual services for conformance to Performance Work Statement and National Detention Standards.
• Responsible for all aspects of QC activities at assigned location.
• Act as quality point of contact for customer inspectors, site management, and operations managers.
• Maintain currency of QC procedures and recommend revision of internal specifications when needed.
• Assist in implementation and maintenance of inspection system components and methods.
• Provide response to customer concerns and findings; track corrective actions taken in response to internal and customer audit findings.
• Implement and maintain software and procedures consistent as updates and changes occur.
• Provide support for quality training preparation and presentation.
• Provide support for quality analysis and data presentations made to management and customers.
• Assist site managers, facility managers, supervisors, and functional leads with internal and customer corrective action reporting.
• Manage non-conformities identified during QA/QC inspections and audits.
• Perform other qualified duties as assigned.

QUALIFICATIONS

• Minimum four (4) years of work experience in detention operations, law enforcement, immigration enforcement, and/or quality control.
• Knowledge of inspection methods and processes.
• Knowledge of the National Detention Standard 2025 and Detention Facility Security Operations.
• Ability to understand relationship between QA/QC activities and contract performance.
• Ability to work with personnel at all levels to effectively and efficiently implement the Program QC Plan.
• Must be able to obtain and maintain facility credentials/authorization. Note: US Citizenship is required for facility credentials/authorization at this work location.

EDUCATION

Bachelor’s degree in an associated discipline preferred; two (2) years of experience in related field may be substituted for each year of the four (4) years of college.

WORKING AND LIVING CONDITIONS

• Typical office environment with no unusual hazards, occasional lifting to 20 pounds, constant sitting while using the computer terminal, constant use of sight abilities while reviewing documents, constant use of speech/hearing abilities for communication, constant mental alertness, must possess planning/organizing skills, and must be able to work under deadlines.

OTHER RESPONSIBILTIES

Safety - DADL enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks and serving on safety committees and teams.

Quality - Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the DADL Quality Policy and carry out job activities in compliance with applicable DADL Quality System documents and customer contracts. Each employee must read and understand his/her Quality Management and Customer Satisfaction responsibilities.

Procedure Compliance - Each employee must read, understand, and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to job.

Pay: $23.26 - $28.01 per hour

Work Location: In person

Salary : $23 - $28