Quality Control

We are looking for a detail-oriented Quality Assurance Specialist to join our team in El Paso, Texas. This part-time, Contract-to-permanent position offers an opportunity to contribute to the Quality Control Department by supporting internal audits and ensuring compliance with company policies, investor guidelines, and regulatory standards. The role involves compiling critical data to assist senior management in identifying and resolving discrepancies.

Responsibilities:
• Conduct weekly reviews of loans in process and those that have been denied.
• Perform monthly post-closing reviews of loan origination files to ensure accuracy and compliance.
• Complete monthly and quarterly loan servicing reviews to identify and address exceptions.
• Generate system reports and analyze data to confirm loan viability and potential risks.
• Review denied loans for adherence to CFPB and ECOA regulations.
• Assist in maintaining and updating procedures manuals to reflect current practices.
• Evaluate social media activities of loan officers on platforms such as LinkedIn, Instagram, and Facebook.
• Enter and correct data in both the origination system and company-specific software.
• Attend meetings with department managers to discuss findings and propose corrective actions.
• Support the Quality Control Analyst in drafting and refining written procedures for departmental tasks.
• High school diploma with some college coursework completed.
• Strong written and verbal communication skills, with the ability to interact effectively at all organizational levels.
• Proficiency in Microsoft Office applications, including Outlook, Word, Excel, and Access.
• Familiarity with Portable Document Format (PDF) tools.
• Demonstrated analytical and problem-solving abilities, including attention to detail and organizational skills.
• Ability to manage multiple tasks simultaneously and work with various systems.
• Knowledge of mortgage regulatory laws and industry standards.
• Capability to present findings and recommendations to senior management and other stakeholders.
TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.