What are the responsibilities and job description for the Cash Posting Specialist position at D4C Dental?
D4C Dental Brands is seeking a Cash Posting Specialist. Candidates should be analytical, well-organized, and able to work under pressure in a strong team environment.
Job Summary:
The representative will handle all aspects of the Cash Posting function in the Revenue Cycle process for a large dental group. Candidates should be analytical, well organized and able to work under pressure in a strong team environment. This support is crucial to the delivery of the company's mission of helping children achieve a lifetime of great oral health.
Job Related Experience:
- 3-4 years of experience working in dental billing/collections environment
- 1-2 years of relevant dental payment posting experience
?Job Related Skills/Competencies:
- Ability to interpret payer contracts and explanation of benefits (EOB)
- Ability to maintain confidentiality
- 10 key, keyboard and data entry skills
- Knowledge of government, third party payers, billing requirements and reimbursement methods
- Knowledge of dental terminology preferred
- Experience working with a clearinghouse
- Understanding of HIPAA regulations
- Strong written and verbal communication skills
- Must have strong organizational and time management capability
- Critical thinking capability
- High level of attention to detail and avoid data entry errors
- A positive, open and friendly attitude to colleagues and customers
- Superior customer service and professionalism
Working Conditions/Physical Demands:
- Remote
Major Duties and Responsibilities:
The Cash Posting Specialist will be responsible for a portion, if not all, of the functions below. In addition, the Cash Posting Specialist is expected to complete and/or assist other team members with the tasks below:
- Identify and post accounts receivable payments and/or contractual/regulatory adjustments accurately to the appropriate accounts in practice management system
- Balance individual batches to banking documents by running indicated reports
- Perform proper arithmetic calculation when needed to distribute payments and/or adjustments to the proper accounts or line items analyzing EOB's to properly post payments
- Process approved refunds on credit balances or unapplied monies
- Reallocate payments appropriately
- Identify payment or AR discrepancies and confer with internal or external parties to resolve
- Identify patterns and trends that indicate a potential issue and report them to Cash Posting Leadership
- Maintain appropriate documents, reports and files in order to comply with all applicable laws and policies
- Complete daily reconciliation report to balance PMS deposits to bank deposits
- Comply to strict posting deadlines to ensure that Cash Posting Leadership can complete weekly and monthly reporting requirements (within 48 hours of receipt and balance to $0 by month end)
- Understand a payer contract with all rules that apply to that specific payer and office or provider
- Maintain professional and consistent communication with the team and internal customers to ensure that all needed items are received in a timely manner
- Answer and resolve internal calls, emails and SharePoint inquires that cannot be resolved by AR or field staff
- Participate in team meetings to share status, trends or other appropriate feedback as it relates to payments and adjustments
- Adhere to all compliance guidelines and regulations as established by D4C Dental Brands, Inc.
- Perform other duties as assigned
Other Duties:
This job description reflects management's assignment of essential functions. It does not prescribe or restrict the tasks that may be assigned. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Education/Credentials:
- High school diploma; Bachelor's degree in health administration, or related field preferred
Job Related Experience:
- 1 - 2 years of experience working in dental billing/collections environment
- 3 - 4 years of relevant payment posting experience
?Job Related Skills/Competencies:
- Ability to interpret payer contracts and explanation of benefits (EOB)
- Ability to maintain confidentiality
- 10 key, keyboard and data entry skills
- Knowledge of government, third party payers, billing requirements and reimbursement methods
- Knowledge of dental terminology preferred
- Experience working with a clearinghouse
- Understanding of HIPAA regulations
- Strong written and verbal communication skills
- Must have strong organizational and time management capability
- Critical thinking capability
- High level of attention to detail and avoid data entry errors
- A positive, open and friendly attitude to colleagues and customers
- Superior customer service and professionalism
Working Conditions:
- Office environment
- Local travel on an "as needed" basis
D4C Dental Brands, together with its affiliated practices, is an equal opportunity and affirmative action employer that does not discriminate in employment and ensures equal employment opportunity for all persons regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or Vietnam era or other protected veteran.