What are the responsibilities and job description for the Bilingual in Spanish/English Call Center Representative position at D4C DENTAL BRANDS, INC.?
The Communication Center Specialist - Bilingual in Spanish and English A Plus!
Monday - Friday 7:30 am - 4:30 pm or 8:00 am - 5:00 pm.
$16 per hour.
We are looking for talented individuals to assist us in providing a 5-star customer experience for our patients on behalf of our affiliated pediatric dental and orthodontic practices. The Specialist’s primary responsibility will be scheduling patients for dental and orthodontic appointments. Specialist must have a friendly demeanor, the ability to quickly make a personal connection with callers, possess strong conflict resolution skills and properly organize inquiries and requests to ensure they are addressed in a timely manner.
Job Requirements
Monday - Friday 7:30 am - 4:30 pm or 8:00 am - 5:00 pm.
$16 per hour.
We are looking for talented individuals to assist us in providing a 5-star customer experience for our patients on behalf of our affiliated pediatric dental and orthodontic practices. The Specialist’s primary responsibility will be scheduling patients for dental and orthodontic appointments. Specialist must have a friendly demeanor, the ability to quickly make a personal connection with callers, possess strong conflict resolution skills and properly organize inquiries and requests to ensure they are addressed in a timely manner.
Job Requirements
- Provide a high level of customer service to all callers.
- Care for and be an advocate for our patients.
- Address caller’s needs in an efficient and timely manner.
- Assist in various administrative functions as needed.
- Follow company and department procedures and guidelines.
- Excellent written and verbal communication skills.
- Independent thinker.
- Proficient in spelling and typing.
- Ability to be a team player.
- Must be reliable.
- Basic knowledge of dental terminology.
- Previous dental experience.
Salary : $16