Customer Service Representative (Call center)

Customer Service Representative (Call Center – Hybrid)
???? Fall River, MA
????️ Start Date: June 8, 2026

D2G Group is hiring motivated, dependable Customer Service Representatives who thrive in a fast-paced environment and take pride in delivering great customer experiences.

This role is a great fit for someone who enjoys staying busy, solving problems, learning quickly, and being part of a high-performing team. If you’re someone who shows up ready to work, stays focused, and wants an opportunity to grow, we want to hear from you.

We’re actively interviewing now for our June 8th start date.

• Starting at $18.00 /hour (based on experience)

• Full-time, Monday–Friday

• No weekends

• Multiple shifts available (day, mid, and evening schedules)

• Assist customers through phone, chat, and email communication

• Resolve order issues, answer product questions, and provide solutions

• Process transactions and update customer information accurately

• Manage multiple tasks and systems in a fast-moving environment

• Meet performance expectations for quality, productivity, and attendance

• Individuals who are reliable, motivated, and ready to work hard

• Strong communication and problem-solving skills

• Ability to stay focused and productive in a high-volume environment

• Comfortable learning new systems and multitasking efficiently

• Customer service or call center experience preferred

• Ability to maintain a professional, distraction-free remote workspace

• Paid, onsite classroom-style training for the first two weeks

• Remote work opportunity after successful completion of training

• Employees may be required to work onsite temporarily if home internet or equipment issues impact their ability to work remotely

• A performance-driven environment with clear expectations

• A team that values accountability, effort, and consistency

• Opportunities for long-term growth and development

This is not a slow-paced or low-engagement position. Our team members are expected to stay focused, work efficiently, and deliver a strong customer experience every day. In return, you’ll join a stable company that values dependable employees and provides real opportunities for growth.

We’re hiring multiple candidates for our June 8th start date and scheduling interviews immediately.

If you’re dependable, motivated, and ready to contribute to a fast-paced team environment, apply today.