What are the responsibilities and job description for the Senior Systems Engineer position at D2 Consulting?
- ACTIVE TS/SCI SECURITY CLEARANCE REQUIRED**
RESPONSIBLITIES:
- Ability to maintain and support a healthy infrastructure for a highly visible 24x7x365 monitoring environment
- Performs continual maintenance of the SL1 platform and provides advanced solutions for continual and highly complex security, backup and redundancy problems
- Performs administrative tasks and application support for the SL1 platform and create and maintain monitoring and notification rules
- Provides and applies advanced engineering to highly complex infrastructures including installing, configuring, testing and maintaining operating systems, application software, and system management tools
- Deliver SL1 dashboards, create custom reports on results of SL1 monitoring and provide timely problem resolution for SL1 system components and related custom scripts
- Prepare and maintain all documentation for processes and procedures related to engineering projects
- Manage application access control to restrict access to systems, applications, and data to authorized users only
- Manage customer satisfaction through effectively communicating and managing customer expectations (internal and external customers)
- Ability to communicate how to leverage technology to create business value and become more effective and efficient
- Work with project managers and peers to understand and solve challenging technical problems, produce effort estimates, and improve system functionality, reliability and reduce costs
- Work closely with a Business Technology peers and management emphasizing collaboration and joint effort to ensure that the needs and expectations of organizational stake holders, business partners, external customers, and third-party organizations are met and/or exceeded
- Provides training and guidance to less experienced Engineers
- BA/BS (or equivalent experience) and 5 years of relevant experience
- 5 proven years of experience installing, configuring, and daily administration of ScienceLogic SL1 at version 12.x or higher required
- 5 Years utilizing ServiceNow Ticketing system
- Experience with user training and writing documentation
- Must be able to obtain and hold a Public Trust clearance
- Experience using the Python scripting engine to automate tasks with SL1
- Familiarity with Service Now Integration, PowerFlow, End to End Monitoring and CMDB
- Experience with major Microsoft technologies including PC and server operating systems, Active Directory, Exchange, SharePoint, SQL Server, and Office
- Knowledge of server virtualization technologies, preferably VMware and/or Microsoft technologies
- Strong written and verbal communication skills
- All your information will be kept confidential according to EEO guidelines.
- Compensation is unique to each candidate and relative to the skills and experience they bring to the position. The salary range for this position is typically $xxx-xxxk. This does not guarantee a specific salary as compensation is based upon multiple factors such as education, experience, certifications, and other requirements, and may fall outside of the above-stated range.
- Highlights of our benefits include Health/Dental/Vision, 401(k) match, Accrued PTO, STD/LTD/Life Insurance, Referral Bonuses, professional development reimbursement, and more!