Customer Support Engineer

Job Title Customer Support Engineer Who are we? As an aircraft manufacturer, industrialist, industrial service provider and logistician, Daher currently has approximately 14,500 employees and achieved a revenue of 1.9 billion euros in 2025. With its family ownership, Daher has been focused on innovation since its creation in 1863. With locations in 15 countries across Europe, North America and Asia, Daher designs and develops value-added solutions for its aeronautical and industrial customers and partners Now Hiring: Customer Support Engineer We are currently hiring a Customer Support Engineer to support the lifecycle of Daher aircraft. This role focuses on resolving technical issues, developing repair solutions, and driving continuous improvements across systems and processes. The ideal candidate will collaborate cross‑functionally, participate in design reviews, and prepare technical documentation to support regulatory compliance. Key Responsibilities Develop and implement repairs, system improvements, and product enhancements Review designs using DFM and Lean Manufacturing principles Support aircraft maintenance procedures and manuals Analyze data, identify trends, and troubleshoot technical issues Collaborate across departments on engineering and product improvement initiatives Prepare and present technical documentation to the FAA (ACO/MIDO) Create engineering documentation using Microsoft Office tools Utilize CAD software, preferably Siemens NX Qualifications Bachelor’s degree in Mechanical, Electrical, or Aerospace Engineering (or equivalent experience) A&P certification is a plus (not required) Proficiency with Microsoft Office and CAD tools Strong communication and problem‑solving skills Self‑motivated, able to work independently, and eager to take on new challenges Why Join Kodiak Aircraft At Kodiak Aircraft, quality and safety are foundational to everything we do. You’ll work alongside dedicated professionals who are passionate about aviation excellence, innovation, and continuous improvement. We offer an opportunity to make a direct impact on the safety, reliability, and performance of our aircraft. Information related to the position: The compensation range is $75,000 to $90,000 base salary plus an annual target bonus. Any prospective offer will take into account the overall experience the successful candidate brings to the role. Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience. At Daher, your total rewards package is more than just your base salary as we offer a full benefit package including Medical, Dental, Vision, 401(k), Life insurance, Short- and Long-Term Disability, Paid Time Off, Paid Holidays and more. All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage, or any other protected classification, in accordance with applicable federal, state, and local laws. By completing an application with Daher, you are seeking to join a team of hardworking professionals dedicated to consistently delivering outstanding service to our customers and contributing to the financial success of the organization, its clients, and its employees. Equal access to programs, services, and employment is available to all qualified persons. Those applicants requiring accommodation to complete the application and/or interview process should contact an HR representative. Daher complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law. As an aircraft manufacturer, industrialist, industrial service provider and logistician, Daher currently has approximately 14,000 employees and achieved a revenue of 1.8 billion euros in 2024. With its family ownership, Daher has been focused on innovation since its creation in 1863. With locations in 15 countries across Europe, North America and Asia, Daher designs and develops value-added solutions for its aeronautical and industrial customers and partners.

Salary : $75,000