What are the responsibilities and job description for the Dispatch Coordinator position at D-Trans?
Company Description D-Trans provides secure, compliant, and reliable logistics solutions for high-value and service-sensitive shipments across North America. The organization specializes in GDP-compliant and temperature-controlled transport, maintaining strict standards required by pharmaceutical, aerospace, cruise, and other high-value industries. D-Trans utilizes TAPA TSR 1 advanced security measures to protect the integrity and safety of every load. Team members contribute directly to meeting rigorous industry demands while supporting customers who depend on precise, on-time, and carefully monitored deliveries.
Role Description The Dispatch Coordinator is a full-time, on-site role based in Venice, FL. This position is responsible for scheduling and dispatching drivers, assigning loads, and monitoring routes to ensure timely and secure delivery of shipments. Daily activities include communicating with drivers and customers, updating dispatch and load information in internal systems, and resolving issues related to schedules, routing, or service disruptions. The Dispatch Coordinator also manages data entry related to shipment details, tracks load status, and collaborates with operations and customer service teams to maintain compliance with company procedures and industry standards. The role requires consistent attention to detail, effective prioritization of tasks, and proactive support of drivers and customers throughout each shipment.
Qualifications
Role Description The Dispatch Coordinator is a full-time, on-site role based in Venice, FL. This position is responsible for scheduling and dispatching drivers, assigning loads, and monitoring routes to ensure timely and secure delivery of shipments. Daily activities include communicating with drivers and customers, updating dispatch and load information in internal systems, and resolving issues related to schedules, routing, or service disruptions. The Dispatch Coordinator also manages data entry related to shipment details, tracks load status, and collaborates with operations and customer service teams to maintain compliance with company procedures and industry standards. The role requires consistent attention to detail, effective prioritization of tasks, and proactive support of drivers and customers throughout each shipment.
Qualifications
- Candidates should possess dispatching experience and an understanding of route planning and load coordination.
- Candidates should possess strong communication and customer service skills for interacting with drivers, clients, and internal teams.
- Candidates should possess skilled multi-tasker abilities to manage multiple shipments, schedules, and priorities simultaneously.
- Candidates should possess accurate data entry skills and comfort working with transportation management or logistics software.
- Additional beneficial qualifications include prior experience in logistics or transportation, knowledge of temperature-controlled or high-value freight, and familiarity with compliance and safety standards.
- Strong organizational skills, problem-solving abilities, and reliability in an on-site operational environment are highly valued.
- A high school diploma or equivalent is required; additional education or certifications in logistics or supply chain are a plus.