What are the responsibilities and job description for the Assistant Service Manager position at D&F Plumbing, Heating and Cooling?
Come showcase your leadership skills at D&F Plumbing, Heating and Cooling and take your career to the next level as our new full-time Assistant Service Manager! Our exceptional team in Portland, OR is looking for a highly driven leader who can motivate our employees and ensure they complete quality work that meets our high standards.
You get to work in a fast-paced and engaging environment, flexing your problem-solving skills and contributing to our continued success while earning competitive pay. We also provide terrific benefits including:
- Medical
- Vision
- Dental
- A 401(k)
- Paid time off (PTO)
Are you ready to advance your career in this essential trade and prove yourself as an exceptional leader? Don't wait; apply today to become our new Assistant Service Manager!
WANT TO KNOW MORE ABOUT US?
Since 1927, we've proudly served the Vancouver area with expert plumbing services, driven by our mission to provide every person with an unforgettable red carpet experience. Our commitment to excellence is anchored in our core values of integrity, initiative, collaboration, education, and accountability. We believe in doing the right thing and fostering an environment where team members feel valued, supported, and encouraged to grow. By investing in continuous training and celebrating innovative ideas, we ensure our team remains at the forefront of the industry.
Our amazing team is the key to our continued success, and we prioritize creating a positive work environment where everyone is valued. With competitive pay, excellent benefits, and a supportive culture that champions integrity and collaboration, you're never just a number here. We invite talented individuals who share our passion for excellence to join our close-knit family!
DO YOU HAVE WHAT IT TAKES?
- 5 years of management experience
- 2 years of experience with UPC codes.
- In-depth knowledge of Oregon and Washington plumbing codes with a CCB/RMI certification OR the ability to attain one
- Knowledge of the flat-rate pricing system
- Proficiency with computers, typing, modern mobile devices, and various Microsoft applications
- Ability to lift 40 pounds and climb ladders or stairs
- Punctuality, motivation to succeed, and a positive, professional attitude
Experience with ServiceTitan software would be preferred.
As our Assistant Service Manager, you lead a skilled team of field technicians and support staff, helping them achieve greatness and optimize their daily processes. Thinking strategically, you delegate tasks across various teams and coordinate our dispatch operations to ensure efficient project completion. You oversee your team's work, checking for quality and identifying areas for improvement.
Your ultimate goal is to increase our monthly revenue, and you achieve this by ensuring smooth departmental communication, managing our pricing structures, and leading efforts to convert prospects into lifelong customers. You help staff improve by providing training related to our company software, sales techniques, customer service, etc. As needed, you estimate smaller projects, manage staffing levels, support office operations, and provide after-hours field support. Get ready to assert yourself as an essential member of our success!
A Background check is required before hiring is complete.