Garage Door Service Technician (Residential)

Job Title: RESIDENTIAL GARAGE DOOR SERVICE TECHNICIAN

Department: SERVICE

Reports to: Service Manager or Branch Manager

Job Summary:

Service garage doors and/or opening and closing mechanisms of automatic doors.

Essential Job Duties:

• Adjust doors to open or close according to safety standards and make adjustments to electric openers.
• Apply hardware to door sections, such as drilling holes to install locks.
• Repair or replace worn or broken door parts using hand tools.
• Carry springs to tops of doors using ladders and attach springs to shafts.
• Wind and unwind springs using the correct motion and properly sized tools.
• Inspect job sites, assessing headroom, side room, or other conditions to determine appropriateness of door for a given location.
• Assemble and fasten tracks to structures or bucks using impact wrenches.
• Fasten angle iron backhangers to ceilings and tracks using fasteners.
• Install door frame bucks, rails, electroniceye mechanisms, or electric door openers and closers using power tools or hand tools.
• Cut door stops to fit openings.
• Set doors into place or stack hardware sections into openings after rail or track installation.
• Remove or disassemble defective automatic mechanical door closers using hand tools.
• Study blueprints and schematic diagrams to determine appropriate methods of installing or repairing automated door openers.
• Order replacement springs, sections, or slats.
• Lubricate doors.
• Bore or cut holes in flooring as required for installation using hand or power tools.
• Collect payment upon job completion when required.
• On companysupplied devices, complete required paperwork, such as work orders, according to services performed or required.

Essential Job Skills/Requirements:

• Basic reading, writing, and arithmetic skills required.
• Must possess a valid state driver's license and have the ability to drive a vehicle on a daily basis.
• Must have the ability to lift up to 80 pounds overhead.
• Must be able to change a flat tire on a company truck if needed.
• Must be able to safely perform the essential functions of the position, including repetitive tasks, climbing, lifting, balancing, walking, stooping, and handling materials.
• Must be able to analyze information and evaluate results to choose the best solution and solve problems.
• Must be able to communicate with supervisors and peers, providing information by telephone, in written form, and/or in person.
• Must be able to deal with the public and possess good customer service skills.
• Ability to follow safe work practices as outlined in the D&D Garage Doors Safety Program.

The above statements are intended to describe the general nature and level of work performed by employees assigned to this position. This description is not intended to be an exhaustive list of all responsibilities, duties, or skills required. Employees may be required to perform other duties outside of their normal responsibilities as needed.