What are the responsibilities and job description for the Forwarder IMPORT OPERATIONS SPECIALIST position at D&C Logistics?
Job description:
About the Role
We are seeking an experienced Import/Export Operations Specialist to join our growing team. This position is ideal for a candidate with freight forwarding industry experience who thrives in a fast-paced, customer-focused environment. The role is responsible for overseeing day-to-day operations related to air and ocean shipments, customs brokerage, and domestic cargo, ensuring smooth communication between internal teams, partners, and clients.
Responsibilities
- Open operation files and manage documentation for both import and export shipments
- Coordinate and resolve daily communications with overseas offices, local partners, and service providers
- Monitor air, ocean, and domestic shipments to ensure timely delivery and compliance
- Ensure accuracy in customer billing and agent invoicing
- Handle quotation requests from partners and agents; respond promptly based on regional responsibility
- Collaborate with overseas offices to troubleshoot and resolve operational issues
- Experience with RNG (Refrigerated Natural Gas) or oversize cargo is a strong plus
Qualifications
- 3 or 4 years of experience in international freight forwarding (air & ocean import/export)
- Bachelor’s degree in Supply Chain, Logistics, Business Administration, or related field (or equivalent work experience)
- Detail-oriented with strong organizational skills
- Excellent written and verbal communication skills
- Proficiency in both ocean import and export operations
- Bilingual in English Spanish and Chinese or is a plus
Job Types: Full-time, Contract
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Professional development assistance
- Vision insurance
Work Location: In person