What are the responsibilities and job description for the Inside Sales Representative position at Cytek Biosciences?
At Cytek Biosciences, we’re pushing the boundaries of cell analysis and flow cytometry through innovative reagents, kits, and application tools. Our mission is to empower researchers in academia, biotech, pharma, and CROs to make new scientific discoveries faster, more reliably, and with deeper insight. As part of our growth journey, we’re expanding our inside sales team and seeking a passionate, customer‑oriented sales professional to help extend our reach and impact.
Why This Role Matters
As an Inside Sales Representative for Flow & Cell Analysis Reagents, you’ll be directly responsible for growing revenue and building relationships that support scientists’ critical work. You’ll be the voice of Cytek to customers, guiding them in reagent selection, panel design, and assay optimization, while working with cross‑functional partners to deliver solutions and service excellence. In short — you’ll be a scientific problem solver and trusted advisor within a fast‑growing, mission‑driven environment.
What You’ll OwnSales & Revenue Growth
Required Qualifications
For Fremont, CA: $25 - 31/hr depending on candidates' background and experience level.
For Bethesda, MD: $23 - $29/hr depending on candidates' background and experience level.
Cytek is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, gender identity, sexual orientation, national origin, genetic information, disability status, veteran status, or any other characteristic protected by law.
Why This Role Matters
As an Inside Sales Representative for Flow & Cell Analysis Reagents, you’ll be directly responsible for growing revenue and building relationships that support scientists’ critical work. You’ll be the voice of Cytek to customers, guiding them in reagent selection, panel design, and assay optimization, while working with cross‑functional partners to deliver solutions and service excellence. In short — you’ll be a scientific problem solver and trusted advisor within a fast‑growing, mission‑driven environment.
What You’ll OwnSales & Revenue Growth
- Consistently hit and exceed quarterly and annual sales targets for your assigned reagent territory.
- Drive lead generation through outbound calls, virtual demos, email outreach, and targeted campaigns.
- Qualify opportunities, nurture prospects through each stage, and close deals using consultative selling techniques.
- Build and maintain a healthy sales pipeline to ensure reliable future growth.
- Develop strong relationships with scientists, lab managers, purchasing teams, and other stakeholders.
- Deeply understand customer needs (multicolor panels, immunology assays, reagent workflows) and recommend optimal solutions.
- Serve as a product expert — addressing technical questions, guiding reagent workflows, and educating customers on best practices.
- Coordinate with Field Application Scientists and Field Sales to execute a cohesive account strategy.
- Maintain detailed records of customer contacts, opportunities, and forecasts in the CRM (e.g. Salesforce).
- Monitor reagent consumption, trends, gaps, and expansion opportunities in existing accounts.
- Respond promptly to inbound inquiries, promotional leads, and quote requests.
- Analyze and interpret sales metrics to identify whitespace or cross‑sell potential.
- Partner with marketing to launch campaigns, promotions, webinars, and reagent messaging.
- Work with operations, supply chain, and customer service teams to ensure smooth order fulfillment and customer satisfaction.
- Bring field feedback to product, R&D, and commercial functions—spotting trends, gaps, and customer pain points that can guide future development.
Required Qualifications
- Bachelor’s degree in Biology, Cell Biology, Immunology, or related life sciences discipline
- 1–3 years of sales, inside sales, or lab experience in the life sciences / biotech sector
- Solid understanding of flow cytometry principles, multicolor staining, and immunology basics
- Excellent communication skills, both verbal and written, and ability to engage with technical audiences
- Self-starter attitude, persistent, resilient, and with the ability to adapt in a fast-paced environment
- Strong organizational skills and ability to juggle multiple priorities
- Previous experience selling reagents, consumables, or scientific tools
- Familiarity with CRM systems (Salesforce or equivalent) and creating sales dashboards / reports
- Demonstrated success meeting or exceeding quotas
- Exposure to consultative or solution-based sales
- Passion for science and genuine interest in supporting researchers and advancing the field
- A chance to combine sales and science — have direct impact on research outcomes
- Professional growth: exposure to a broad set of customers, product areas, and cross-functional teams
- Competitive compensation plus performance-based incentives
- Opportunity to build a high-performing pipeline and be a key contributor to company growth
- Work in a mission-driven, collaborative team that values innovation and scientific rigor
For Fremont, CA: $25 - 31/hr depending on candidates' background and experience level.
For Bethesda, MD: $23 - $29/hr depending on candidates' background and experience level.
Cytek is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, gender identity, sexual orientation, national origin, genetic information, disability status, veteran status, or any other characteristic protected by law.
Salary : $23 - $31
