Workplace & Operations Partner

We’re looking for a Workplace & Operations Partner to help run the day-to-day experience of our San Francisco office and support teams across the Americas. This role sits at the intersection of workplace operations, facilities coordination, and employee experience. You’ll be a hands-on partner who ensures the office runs smoothly, people feel supported, and the physical space reflects care, intention, and reliability.

This is a highly visible, operationally focused role that requires strong ownership, organization, and a people-first mindset.

Responsibilities

• Serve as the everyday anchor of the San Francisco office, ensuring the space is safe, functional, well-maintained, and welcoming.
• Partner closely with building management and external vendors to coordinate facilities operations, including maintenance, janitorial services, HVAC, repairs, scheduling, and compliance documentation (e.g., COIs).
• Own daily workplace operations such as inventory management, restocking, conference room readiness, guest logistics, and general office upkeep.
• Coordinate and execute high-visibility events, offsites, and cultural moments—from large external-facing weeks to internal team celebrations and ongoing programs.
• Support new-hire onboarding by preparing workspaces, access credentials, equipment kits, and thoughtful first-day experiences.
• Manage regional logistics including mail and package distribution, hardware shipping, fan or customer mail, and domestic and international send/receive processes.
• Assist with complex travel coordination for teams in the Americas and ensure itineraries and logistics are accurately tracked in internal systems.Collaborate on special projects such as merchandise, gifting initiatives, branding moments, and one-off team needs.
• Maintain internal communications through newsletters, announcements, celebrations, and operational updates that keep teams informed and connected.
• Step into unexpected needs with curiosity, accountability, and a calm, solutions-oriented approach.
  
  

Required Skills

• A genuine interest in supporting people and creating thoughtful, seamless workplace experiences.
• Prior experience in workplace operations, office management, facilities coordination, operations support, or a similar role.
• Strong organizational skills with the ability to prioritize competing needs and adapt in a fast-moving environment.
• Confidence managing vendor relationships, schedules, and service providers.
• A proactive, detail-oriented mindset—you anticipate needs and enjoy solving problems before they escalate.
• Experience planning events or managing cultural programs.
• Familiarity with workplace compliance processes, visitor protocols, or building policies.
• Clear, warm communication skills and a collaborative, low-ego working style.
• Comfort balancing hands-on execution with ownership and cross-functional partnership.
  
  

Pay Rate

• $45-$55/hour