What are the responsibilities and job description for the Revenue Operations Analyst position at Cypress HCM?
Job Details
Pay Rate: $35.92 per hour
Requisition ID: 37346460
- Revenue Operations Analyst (Contract)
- Location: Hybrid, onsite Tuesday through Thursday in Lehi, UT 84043
- Duration: 7/13/2026 to 1/15/2027
- Team: Contract Operations
- In Revenue Operations, our vision is to simplify and innovate to make it easy for customers to do business. As stewards of the company’s global quote-to-cash business processes, we support standardized operations, automated solutions, and a customer-first approach that enables the business to move quickly and efficiently.
- Support customer account management, business consultation, contract validation and execution, order processing, invoice creation, usage metering, and product provisioning
- Perform complex validations of revenue transactions across Enterprise, Channel, and eCommerce sales motions
- Ensure transactions align with product rules, revenue recognition standards, and compliance requirements
- Execute work in compliance with SOX controls, including control documentation, narratives, process documentation, and audit support
- Serve as a subject matter expert on customer contracting, order management, and provisioning processes
- Monitor automated transaction workflows and system reporting to identify, troubleshoot, and resolve operational issues
- Provide escalation support to Sales, Finance, Legal, Product Management, Customer Service, and external customers
- Drive operational improvements through automation initiatives, business requirements gathering, testing, and change management
- Support new product launches and go-to-market initiatives by testing, documenting, and operationalizing process changes
- Assist with acquired company integrations, including systems onboarding and customer, product, financial, and user data migrations
- Create and maintain reports supporting reconciliations, capacity planning, operational performance, and ad hoc business requests
- Develop and maintain process documentation, policies, procedures, FAQs, and onboarding materials
- 2 to 5 years of experience in Revenue Operations, Sales Operations, Order Management, Contract Operations, Finance Operations, or a related field
- Experience supporting quote-to-cash, order-to-cash, contract operations, or revenue operations processes
- Strong understanding of revenue transactions, contract validation, and operational compliance
- Experience working within SOX-controlled environments
- Ability to interpret legal agreements, contract terms, and business requirements
- Knowledge of accounts receivable, revenue recognition, and finance operations
- Experience using CRM, ERP, and Microsoft Office tools
- Strong analytical, documentation, troubleshooting, and process improvement skills
- Excellent communication skills with the ability to work cross-functionally
- Bachelor's degree or equivalent experience
Pay Rate: $35.92 per hour
Requisition ID: 37346460
Salary : $36