What are the responsibilities and job description for the Human Resources Representative 3 position at Cypress HCM?
Description
- The Talent Solution Enablement Coordinator will provide hands-on coordination support across communications, systems, and program operations for the Global Talent Partnering & Programs team.
- This role is designed to support enterprise talent enablement by owning scalable operational and communications workflows, supporting system enablement activities, and maintaining the connection and cohesion across talent programs globally. The ideal candidate is highly organized, systems-savvy, and an excellent communicator who thrives in a fast-paced, global environment.
- Communications Enablement
- Draft, coordinate, and distribute internal communications supporting global talent programs and initiatives, ensuring messaging is consistent, timely, and aligned to team standards
- Support deployment coordination and execution of programs (e.g., talent nomination process etc.) through proactive internal campaigns, including launch communications, channel coordination, and post-launch reinforcement
- Partner with Talent Partners and program leads to translate complex program updates into clear, audience-appropriate content for stakeholders at all levels
- Manage communication calendars and track distribution across global audiences to ensure coverage and consistency
- Systems Enablement & Operational Support
- Support day-to-day administration and optimization of talent systems and platforms (e.g., ServiceNow, Microsoft Viva, Workday etc.., ensuring accuracy, usability, and data integrity
- Assist with configuration, testing, and rollout of system updates, new features, or process changes across global teams
- Create and maintain user-facing resources such as job aids, quick reference guides, FAQs, and training materials to drive adoption of tools and processes
- Serve as a coordination point for system-related questions, triaging issues and escalating to the appropriate technical teams as needed
- Support the design and documentation of scalable delivery mechanisms that reduce manual effort and enable self-service for Talent Partners and stakeholders
- Talent Analytics Support
- Assist in compiling, formatting, and distributing recurring talent dashboards and data reports that support workforce planning and program visibility
- Maintain accurate data entry and tracking within talent systems to support reliable reporting
- Partner with program leads to document metrics frameworks and support preparation of data-driven presentations for leadership
- Program Governance & Coordination
- Support program governance activities including tracking milestones, action items, risk logs, and cross-functional dependencies across talent initiatives
- Coordinate recurring team meetings, working sessions, and program reviews — managing agendas, capturing notes, tracking follow-ups, and ensuring accountability
- Maintain organized program documentation and shared repositories to ensure horizontal integration and accessibility across the team
- Assist in the development and upkeep of standard operating procedures (SOPs), governance frameworks, and program trackers
- 2–4 years of experience in HR coordination, talent operations, program coordination, or a related operational support role
- Demonstrated experience supporting communications workflows — drafting, coordinating, and distributing content for internal audiences
- Proficiency with HR/talent systems (e.g., Workday, Azure, Microsoft Viva, ServiceNow, etc…)
- Strong command of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) and collaboration platforms (Teams, SharePoint)
- Excellent written and verbal communication skills, with a keen eye for clarity, consistency, and audience appropriateness
- Highly organized with strong attention to detail and the ability to manage multiple concurrent workstreams across a global team
- Comfortable operating with ambiguity and adapting quickly in a dynamic, fast-paced environment
- $30-35/hr W—2
- 6826
Salary : $30 - $35