Data Analyst, Mapping

This role sits at the intersection of product and data analytics. You'll support multiple critical product initiatives across Mapping including map data collection, airports navigation experience, our Maps global expansion, AV mapping integration, and more.

Data is at the heart of our products and decision-making. You will leverage data and rigorous, analytical thinking to shape our products and make business decisions. This will involve performing rigorous product deep dives, identifying opportunities for product enhancements, and measuring the impact of new features.

Responsibilities

• Monitor and improve map data coverage and quality. Generate metrics and dashboard reports, conduct root-cause analyses, track KPIs against targets, and investigate emerging data quality issues before they reach downstream products.
• Support product analytics across Mapping Driver, Rider, and Platform experiences by performing analyses and creating dashboards to uncover product insights, drive feature prioritization, and proactively monitor feature health.
• Cross-functional collaboration - Partner with Product Management, Engineering, and UX Research to translate analytical findings into production changes, pairing quantitative insight with qualitative research.
• Process / operations - Lead recurring metrics deep-dive reviews, contribute to weekly program status updates, support quarterly KPI planning, ad-hoc investigations, and manage the lifecycle of analytical models.
• Analysis & reporting - Own analyses across the map data collection lifecycle, coverage and traversal, device and asset management, program cost and efficiency, and data quality and alert signals.
• Framework & process development - Formulate reusable analytical frameworks and scalable processes that translate complex data into actionable recommendations for product and engineering partners.
• Project & timeline management - Manage timelines across concurrent analytical workstreams, proactively adjusting priorities in response to shifting business needs and communicating progress, delays, and blockers to stakeholders in a timely manner.
• Measurement planning - Independently develop and communicate measurement plans for product initiatives; gain cross-functional alignment on goals and KPIs before initiatives launch.
• Leadership-facing reporting - Assemble and present structured, actionable recommendations to vertical area leadership, distilling complex analyses into clear narratives appropriate for senior audiences.
  
  

Qualifications

• Ability to use data visualization tools to provide actionable insights and reusable frameworks
• Strong written and verbal communication skills for internal stakeholders, including senior leadership
• Advanced analytical and problem solving skills
• Proficiency in SQL
• Familiarity with Mode, Hex, and/or other AI data tools is a strong plus
• Education: Bachelor's degree in engineering, science, analytics, GIS, or equivalent work experience
  
  

Compensation: $35 - $49 per hour

ID: 567398