Senior Business Analyst

Responsibilities:

• Collaborates with customers to define configuration requirements and develop an overall solution approach.
• Produces requirement and functional design documents using Agile, gap analysis, and structured requirement methodologies.
• Leads customer needs definition and facilitates requirement gathering sessions and workshops.
• Creates and reviews functional requirements and gap analysis documents using process flows and diagrams.
• Configures products and business process rules to address customer business challenges.
• Provides input to Product Management teams to enhance product features based on customer configuration needs.
• Reviews end-to-end test strategies and test cases to ensure alignment with business scenarios.
• Trains end users on implemented business functionalities.
• Owns end-to-end business deliverables across project lifecycle phases.
• Coordinates cross-functional dependencies and resolves project issues.
• Acts as a domain expert to clarify business and functional queries for Scrum teams.

Education:

• Bachelor s degree in Business, Information Systems, or a related field preferred.

Required Skills:

• Strong expertise in business analysis, including requirements gathering and documentation.
• Excellent communication and stakeholder management skills.
• Experience working in Agile environments with gap analysis methodologies.
• Ability to create process flows, diagrams, and functional documentation.
• Experience in reviewing test strategies and supporting UAT processes.
• Strong problem-solving and analytical skills.

Domain Expertise:

• Knowledge of Property & Casualty (P&C) insurance domains including Policy Administration, Billing, and Claims across regions such as India, Asia Pacific, North America, and the UK.

Additional Requirements:

• Experience in estimation and project planning activities.
• Willingness to travel frequently for customer meetings and requirement gathering sessions.