What are the responsibilities and job description for the SAP EDI Consultant position at Cynet Systems?
Job Details
We are looking for SAP EDI Consultant for our client in Bolingbrook, IL
Job Title: SAP EDI Consultant
Job Type: Contract
Job Description:
Pay Range: $65hr - $70hr
Requirement/Must Have:
- Hands-on experience with EDI processes and support.
- Strong understanding of EDI mapping.
- Experience performing root cause analysis.
- Strong documentation and communication skills.
- Ability to manage and prioritize support tickets.
- Experience supporting EDI operations in a production environment.
- Experience reviewing and improving existing EDI processes.
- Experience working with stakeholders to resolve EDI-related issues.
- Experience in retail or manufacturing environments preferred.
- Monitor, track, and resolve EDI errors in real time.
- Perform root cause analysis and document findings and resolutions.
- Manage and resolve support tickets within defined service levels.
- Communicate EDI issues and resolutions to internal and external stakeholders.
- Review existing EDI processes and identify opportunities for improvement.
- Support and evaluate new EDI requirements as they arise.
- Create and maintain issue resolution and process documentation.
- Develop initial documentation for new EDI processes and support knowledge transfer.
- Analyze error trends and contribute to corrective action planning.
- Prepare regular reports on ticket volumes, response times, and recurring issues.
- Experience working with SAP environments.
- Experience building and maintaining knowledge base documentation.
- Strong analytical and reporting skills.
- EDI operations and support.
- EDI mapping and analysis.
- Incident and problem management.
- Technical documentation.
- Stakeholder communication.
- Bachelor s degree in Information Technology or a related field preferred.
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Salary : $65 - $70