What are the responsibilities and job description for the Program Manager position at Cynet Systems?
Job Overview
Pay Range: $70hr - $73hr
Pay Range: $70hr - $73hr
- Lead large-scale Salesforce programs across multiple projects, teams, and geographies.
- Drive delivery excellence, governance, and stakeholder alignment across enterprise initiatives.
- Ensure scalable, secure, and high-quality Salesforce implementations aligned with business goals.
- 8 years of experience in program or large-scale project management.
- 5 years of experience managing Salesforce implementations in enterprise environments.
- Strong understanding of Salesforce architecture, configuration, customization, and integrations.
- Proven experience delivering multi-cloud Salesforce programs with complex integrations.
- Expertise in Agile, Scrum, SAFe, or hybrid delivery models.
- Strong financial, risk, and dependency management skills.
- Salesforce Certified Administrator certification required.
- Excellent communication and stakeholder management skills.
- Lead end-to-end Salesforce programs including planning, execution, and delivery.
- Define program vision, roadmap, milestones, dependencies, and success metrics.
- Ensure consistent delivery across Salesforce clouds such as Sales, Service, Experience, Marketing, and Platform.
- Drive Agile or hybrid delivery methodologies aligned with enterprise standards.
- Partner with architects and product owners to ensure scalable and secure solutions.
- Ensure adherence to release management, DevOps, and compliance standards.
- Identify and mitigate risks related to integrations, data migration, and platform limitations.
- Act as the primary point of contact for senior stakeholders and client executives.
- Provide executive-level reporting on program status, risks, and outcomes.
- Manage program budgets, forecasting, and resource allocation.
- Oversee cross-functional teams including developers, administrators, and analysts.
- Drive change management and user adoption strategies.
- Ensure quality through governance, metrics, and continuous improvement initiatives.
- Salesforce certifications such as Advanced Administrator, Platform App Builder, or Sales/Service Cloud Consultant.
- Salesforce Technical Architect or Domain Architect certification.
- Program or project management certifications such as PMP, PgMP, PRINCE2, SAFe Agilist, or Scrum Master.
- Salesforce program delivery and governance.
- Financial and resource management.
- Risk management and dependency tracking.
- Leadership and stakeholder communication.
- Problem-solving and decision-making.
- Bachelor’s degree in a relevant field preferred.
Salary : $70 - $73