What are the responsibilities and job description for the Mainframe Application Support Engineer position at Cynet Systems?
We are looking for Mainframe Application Support Engineer for our client in Minneapolis MN.
Job Title: Mainframe Application Support Engineer
Job Location: Minneapolis MN
Job Type: Contract
Job Overview:
Pay Range: $50.00hr - $55.00hr
Requirement/Must Have:
- Strong expertise in IBM Mainframe technologies including IBM z/OS, COBOL, JCL, DB2, VSAM, and CICS.
- Experience troubleshooting production issues and ensuring application stability.
- Ability to drive continuous service improvements.
- Experience providing L2/L3 support for mainframe applications in production environments.
- Ability to perform root cause analysis (RCA) and implement preventive measures.
- Experience supporting critical business events, release deployments, and production changes.
- Strong verbal and written communication skills.
Responsibilities:
- Provide L2/L3 support for mainframe applications in production environments.
- Investigate, analyze, and resolve production incidents within SLA timelines.
- Perform root cause analysis (RCA) and implement preventive measures.
- Support critical business events, release deployments, and production changes.
- Analyze application failures and identify corrective actions.
- Coordinate with development teams for defect fixes and enhancements.
- Validate fixes and support deployment activities.
- Ensure application availability, reliability, and performance.
- Collaborate with development, infrastructure, business, and operations teams to support mission-critical applications.
Skills:
- IBM z/OS.
- COBOL.
- JCL.
- DB2.
- VSAM.
- CICS.
- Mainframe Production Support.
- Incident Management.
- Root Cause Analysis.
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Benefits
Our Benefits Include:
- Medical, Dental, and Vision Insurance
- 401(k) Retirement Plan
- Health Savings Account (HSA)
- Disability Insurance (Short-Term and Long-Term)
- Life and AD&D Insurance
- Paid Sick Leave (where required by applicable state or local law)
- Supplemental Insurance Plans
- Identity Theft Protection
- Pet Insurance
- Employee Wellness Programs
- Employee Assistance Program (EAP)
- Career Growth and Professional Development Opportunities
Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws.
About Cynet Systems
Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.
As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Salary : $50 - $55