What are the responsibilities and job description for the Business Analyst - Expert position at Cynet Systems?
We are looking for a Business Analyst- Expert for our client in Raleigh, NC
Job Title: Business Analyst- Expert
Job Location: Raleigh, NC
Job Type: Contract
Job Overview:
- The primary focus will be identifying, analyzing, and documenting business, functional, and non-functional requirements.
- Acting as a liaison between IT, management, and end-users to ensure the new POS technical solution meet DMV business goals.
- We are seeking an expertlevel Project Business Analyst to support a statewide Cloud POS Modernization initiative.
- This role is ideal for a senior analyst with deep experience in cloudhosted payment solutions, enterprise integrations, and complex modernization projects.
- The analyst partners with leadership, field operations, engineering teams, AWS/cloud architects, and vendors to ensure the solution meets modernization objectives, improves reliability, restores NFC/contactless acceptance, and integrates cleanly with DMV enterprise systems.
- Lead elicitation and validation of business, functional, nonfunctional, and compliance requirements for cloudhosted cashiering, payment processing, device management, and financial reporting.
- Translate modernization drivers such as PCI DSS compliance risks, device management constraints, and reconciliation issues (duplicate charges, refund delays) into actionable requirements.
- Develop user stories, acceptance criteria, workflows, dataflow diagrams, and integration specifications for an integrated AWShosted point-of-sale solution.
- Support UAT cycles, validating performance, stability, customerexperience improvements, and compliance outcomes.
- Evaluate sync processes between cloud POS, DMV backend systems, and enterprise financial platforms.
- Support phased statewide rollout preparation, including pilot plans, training coordination, device estate planning, and operational readiness.
- This role requires 4 years of professional cloud experience, preferably across AWS and Azure.
- Secure APIbased payment integrations and data synchronization.
- Scalable architecture analysis for highvolume transaction processing.
- Performance optimization and monitoring of cloudhosted transactional systems.
- Understanding of PCI DSS v4.0, P2PE, encryption, and tokenization workflows, consistent with the modernization strategy.