Sales Operations Specialist

Job Description:

• Strong project management and organizational skills; ability to manage multiple programs simultaneously
• Excellent written and verbal communication; able to create clear, persuasive marketing and program materials with Hotels, Senior Sales Leadership, and internal stakeholders
• Analytical mindset with ability to build reports, track KPIs, and translate data into actionable insights
• Creative problem-solver with a proactive, solutions-oriented approach
• Strong collaboration and relationship-building skills across departments and all levels of the organization
• Customer-focused mindset with understanding of both seller and client perspectives
• Ability to adapt to changing priorities and business needs
• Attention to detail and commitment to high-quality work
• Familiarity with sales processes, loyalty marketing, and/or hospitality sales preferred

Required Skills, Experiences, Education and Competencies:

• Minimum of 2 to 5 years relevant work experience, proficient in Microsoft Office Applications ( Word, Excel, PowerPoint, etc., Cvent Transient, Cvent, ZoomInfo, Zoom or other virtual training technology, basic SalesForce Lighting
• Preferred 3 years of experience in sales programs, loyalty marketing, sales operations, or related roles.
• Strong project management and organizational skills.
• Experience developing and delivering marketing campaigns.
• Proficient in using data and reporting to drive decision-making.
• Excellent written and verbal communication skills.
• Ability to work collaboratively across multiple teams and stakeholders.
• Knowledge of hospitality sales and loyalty programs preferred.
• Experience with Salesforce and Jira highly preferred.

The hourly range for roles of this nature are $25.00 to $35.00/hr. Rates are heavily dependent on skills, experience, location, and industry.

cyberThink is an Equal Opportunity Employer.