What are the responsibilities and job description for the Techno Functional SME position at CyberOne?
The Validata Business Analyst supports Genentech’s Managed Markets and Commercial Operations by ensuring high-quality customer and membership data within the Model N Validata platform. The role focuses on roster validation, eligibility determination, customer onboarding, and compliance to minimize contract leakage, ensure accurate pricing execution, and support audit readiness.
Key Responsibilities
- Serve as a Validata SME for Genentech’s membership validation and customer onboarding processes.
- Analyze and validate GPO, IDN, hospital, specialty pharmacy, and distributor rosters.
- Validate and maintain critical identifiers including HIN, DEA, NPI, 340B eligibility, affiliations, and address hierarchies.
- Support COT assignment logic and alignment with Genentech contract eligibility rules.
- Collaborate with Genentech business stakeholders to gather and document Managed Markets requirements.
- Perform data quality checks, root-cause analysis, and remediation for invalid or incomplete member records.
- Partner with integration and data teams to support roster ingestion, transformations, and data migrations.
- Execute and support UAT, regression testing, and defect resolution for Validata enhancements.
- Support audit requests, compliance reporting, and SOX/GxP-aligned documentation.
- Create and maintain SOPs, business process flows, validation rules, and training materials.
- Coordinate with offshore/onshore teams to ensure timely delivery and adherence to Genentech quality standards.
Required Skills & Qualifications
- Strong experience in Life Sciences Managed Markets, preferably supporting large pharma clients.
- Hands-on experience with Model N Validata (mandatory).
- Deep understanding of:
- Membership & eligibility validation
- GPO / IDN structures and hierarchies
- Contract compliance, chargebacks, and pricing impacts
- Strong data analysis skills using Excel, SQL, or reporting tools.
- Experience with large-scale roster management and ongoing data maintenance.
- Excellent documentation, communication, and stakeholder management skills.
Preferred / Nice-to-Have Skills
- Experience supporting Genentech, Roche, or similar Tier-1 pharma clients.
- Knowledge of Model N (Flex) modules.
- Exposure to chargebacks, rebates, and Medicaid/340B compliance.
- Experience working in Agile delivery models.
- Understanding of data governance and audit readiness frameworks.