Network Support Engineer

Title: Network Support Engineer
Location: Fully REMOTE!
Salary: $110-165k/year RSUs Annual Bonus

Position Overview
We are seeking a talented Network Support Engineer to join our team. The ideal candidate will be responsible for maintaining and supporting our AI infrastructure, ensuring optimal performance and availability of AI tools and services. This role is critical in providing technical support and troubleshooting assistance to our users, helping to drive customer satisfaction and operational efficiency.

Key Responsibilities

• Provide technical support for AI infrastructure, including GPU and distributed systems.
• Troubleshoot and resolve issues related to AI tools and platforms such as Neocloud, PyTorch, Tensorflow, and JAX.
• Manage incidents and support requests through a ticketing system, ensuring adherence to SLAs.
• Collaborate with DevOps and Site Reliability Engineering teams to maintain cloud infrastructure on AWS, GCP, and Azure.
• Assist in the deployment and maintenance of AI applications and services in a hyperscale environment.
• Monitor system performance and implement optimizations to improve efficiency and reliability.
• Work closely with other teams to ensure seamless integration of AI services into existing infrastructure.

Qualifications

• Bachelor's degree in Computer Science, Engineering, or a related field.
• 2 years of relent experience in a support or solutions engineering role in AI or cloud infrastructure environments.
• Low Level Networking Experience- Network Command Line/ Network Protocols/Network Debugging Experience

Nice to have

• Strong knowledge of cloud platforms such as AWS, GCP, and Azure.
• Experience with GPU systems and distributed computing.
• Familiarity with AI frameworks like PyTorch, Tensorflow, and JAX.
• Experience with DevOps/Infrastructure, including Openstack
• Excellent troubleshooting skills and the ability to resolve complex technical issues.
• Strong communication skills and a customer-centric approach.

Email Your Resume In Word To
Sean.Gur@CyberCoders.com
Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply.
Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : SG6-1980351 -- in the email subject line for your application to be considered.
Sean Gur - Lead Recruiter

For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This is a new role.

This job was first posted by CyberCoders on 03/11/2026 and applications will be accepted on an ongoing basis until the position is filled or closed.

This job was posted on 03/11/2026 and is open for 60 days

CyberCoders is proud to be an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results.  CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at Benefits@CyberCoders.com to make arrangements.

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