Director of Partner Engagement

Essential Functions:

• Collaborate with the Executive Director and leadership team to recommend and implement programmatic improvements and expansions.
  

• Provide trauma-informed, culturally sensitive leadership to staff and partners.
  

• Oversee partner relationships to ensure effective victim/survivor service delivery.
  

• Coordinate regular communication strategies, including weekly partner check-ins and email updates.
  

• Facilitate regular partner and team meetings to maintain service quality and address areas for improvement.
  

• Organize quarterly All Partner Team meetings in collaboration with leadership.
  

• Conduct onboarding for new partner staff, including FJC model orientation and operational protocols.
  

• Maintain and update partner schedules and Memorandums of Understanding (MOUs) annually.
  

• Identify training needs and coordinate cross-collaborative learning opportunities such as Lunch & Learns.
  

• Disseminate relevant research, tools, and best practices across partners.
  

• Cultivate new community partnerships and evaluate off-site partnership opportunities.
  

• Create and coordinate partner well-being initiatives to support engagement and mitigate burnout.
  

• Lead special projects, such as Strangulation Protocol and Sexual Assault service enhancements.
  

• Collect, track, and analyze data from partner agencies to inform quality improvements and grant reporting.
  

• Develop partner evaluation tools, surveys, and anecdotal data collection methods.
  

• Work collaboratively with leadership to maintain a safe and inclusive workplace.
  

Requirements

Competencies

• Strong management and leadership skills
  

• Highly collaborative with diverse stakeholders
  

• Trauma-informed approach and commitment to survivor-centered practices
  

• Exceptional communication and interpersonal skills
  

• Proficient in problem-solving and critical thinking
  

• Highly organized with the ability to prioritize and manage multiple projects
  

• Technologically proficient in Microsoft Office 365, Teams, Zoom, Acuity, and CRM platforms
  

• Adaptability, flexibility, and resilience under pressure
  

• Data-driven decision-making and continuous improvement mindset
  

Required Education and Experience

• Bachelor’s degree in a human services-related field
  

• Minimum 2–3 years of experience supervising staff, volunteers, or interns
  

• Knowledge of domestic violence dynamics, trauma-informed care, and motivational interviewing
  

• Familiarity with human service delivery systems and the criminal justice system related to domestic and sexual violence
  

• Experience in leading diverse stakeholder meetings