What are the responsibilities and job description for the Part-time Accession Technician position at CYB Human Resources?
Part-time Accession Technician Job Description
Summary/Objective
The Part-time Accessioning Technician/Front Desk position plays a critical role in supporting laboratory operations and patient services. This position is responsible for accurately collecting, verifying, and entering patient demographic and test information into the Internal Accessioning Laboratory (IAL) system, ensuring data integrity and compliance with confidentiality standards. In addition to accessioning duties, this role provides essential front desk support, including greeting patients and visitors, answering incoming calls, handling administrative paperwork, and assisting with general office tasks to maintain an organized and efficient work environment. The ideal candidate is detail-oriented, highly organized, and committed to delivering exceptional customer service in a fast-paced, team-oriented setting.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
Specimen Receipt and Verification
Receive and unpack biological specimens, ensuring proper labeling and packaging.
Verify patient information on test requisitions and specimens for accuracy and completeness.
Data Entry and Accessioning
Accurately enter patient and specimen information into the Laboratory Information System (LIS).
Assign unique identification numbers to each specimen.
Sample Preparation
Prepare specimens for laboratory analysis (e.g., centrifuging, aliquoting, labeling).
Ensure proper storage conditions based on test requirements.
Communication and Coordination
Communicate with healthcare providers or internal staff regarding incomplete or unclear requisitions.
Coordinate with couriers and external partners for timely specimen transport and delivery.
Compliance and Documentation
Follow HIPAA and OSHA regulations in all aspects of specimen handling and data entry.
Maintain accurate logs and chain of custody records for all specimens.
Quality Control and Safety
Identify and report specimen discrepancies, contamination, or quality issues.
Participate in maintaining a clean and organized workspace and follow safety protocols.
Mandatory compliance with all HIPPA regulations.
Front Desk and Client Interaction (if applicable)
Greet visitors and manage incoming inquiries in a professional manner.
Support patient check-in and assist with basic front-desk administrative tasks as needed.
Inventory and Supplies
Monitor inventory of accessioning materials and report supply needs.
Organize and restock specimen collection and handling supplies.
Other duties as assigned.
Front Desk & Administrative Support – Essential Functions
Greet patients, clients, and visitors in a professional, courteous, and welcoming manner.
Answer incoming phone calls, route them to the appropriate staff or department, and provide accurate general information about services.
Perform clerical tasks including filing, copying, and scanning of documents related to lab operations.
Prepare paperwork and documentation required for lab processes and specimen tracking.
Assist with inventory management by monitoring and organizing front desk and lab supplies.
Support general administrative projects and tasks to ensure smooth and efficient daily operations.
Requirements
Competencies
Highly Organized: Ability to manage multiple tasks simultaneously while maintaining accuracy and attention to detail, especially when handling patient information and administrative work.
Strong Teamwork and Collaboration Skills: Works effectively with colleagues across departments, communicates clearly, and contributes to a positive, cooperative work environment.
Attention to Detail: Ensures all patient data entry is thorough, complete, and free of errors, following strict confidentiality and compliance standards.
Excellent Communication Skills: Communicates clearly and professionally with patients, clients, and internal team members, both verbally and in writing.
Customer Service Orientation: Demonstrates a helpful, patient-first attitude when interacting with patients, visitors, and external clients.
Time Management Skills: Effectively prioritizes and completes tasks within designated timeframes to support the timely processing of lab work and front desk responsibilities.
Problem-Solving Ability: Identifies issues such as missing or inaccurate information and takes appropriate action to resolve problems or escalate as needed.
Adaptability: Willingness to adjust to changing priorities, handle urgent requests, and perform a variety of front desk and administrative duties.
Dependability and Accountability: Consistently follows through on assignments, meets deadlines, and takes responsibility for accuracy and quality of work.
Supervisory Responsibility
This position has no supervisory responsibility.
Work Environment
This position requires the ability to:
Stand or sit for extended periods (up to 8 hours per shift).
Regularly lift and move boxes or lab supplies up to 25 pounds.
Perform repetitive tasks such as pipetting, labeling, and data entry with hands and fingers.
Handle biological specimens using proper safety protocols (gloves, lab coat, etc.).
Reach, bend, stoop, and crouch while accessing supplies or equipment.
Use standard laboratory and office equipment, including computers, barcode scanners, centrifuges, and fax/copiers.
Wear required personal protective equipment (PPE) throughout the shift, including gloves, masks, and lab coats.
Maintain visual acuity to read labels, test tubes, and computer screens accurately.
Occasionally lift and/or move office products and supplies up to 20 pounds.
Bend and stand as necessary.
Position Type/Expected Hours of Work
This is a part-time position. Standard hours of work are Monday through Friday, from 10:00a.m. to 4:00 p.m. MST. Occasional evening or weekend work may be required as job duties demand.
Travel
This position requires minimal travel.
Required Education and Experience
Associates Degree, preferably in the Medical field
Minimum of 2 years of related work experience is required.
Experience utilizing Microsoft 365 (Excel, Outlook, Word)
High-Level of email, phone and communication etiquette.Preferred Education and Experience
2-4 years of related work experience preferred.
Additional Eligibility Qualifications
Driver's License and Proof of Insurance
Work Authorization/Security Clearance (if applicable)
Must be authorized to work in the United States.
Must possess a valid driver’s license.