What are the responsibilities and job description for the Coordinator, Client Success position at CX Marketing, LLC?
The Coordinator, Client Success is responsible for supporting marketing and other direct response strategies to acquire, cultivate, retain and upgrade donors across multiple channels. The ideal candidate must be a strong project manager and able to work in a fast-paced, creative environment with ever-shifting schedules and priorities.
Moore is a data-driven constituent experience management (CXM) company achieving accelerated growth for clients through integrated supporter experiences across all platforms, channels, and devices. We are an innovation-led company that is the largest marketing, data, and fundraising company in North America, serving the purpose-driven industry with clients across education, association, political, and commercial sectors.
Check out www.WeAreMoore.com for more information.
Your Impact:
- Assist the account team with the creation and submission of request documents including but not limited to creative briefs, insertion orders, and concept memos
- Assist with the internal routing of campaign assets and deliverables
- Provide administrative support to the account team, including scheduling meetings, updating agendas, taking notes, circulating action items, etc.
- Confidently liaise with other capabilities or teams to complete tasks (eg. , analytics, project management, creative, strategy)
- Support the efficient running of your assigned client accounts
- Support other staff with projects as required
Your Profile:
- 1 year of agency experience desired
- Bachelor’s degree (B.A. or B.S.) or equivalent from an accredited college or university.
- Ability to work in a team environment to meet client goals.
- Friendly, customer-service-oriented attitude.
- Strong written and verbal communication skills.
- Exceptional attention to detail and strong organizational/project management skills.
- Proficiency with Microsoft Office suite of products including Outlook, Word, Excel, PowerPoint, SharePoint , and Teams.
- Ability to learn and adapt quickly to various communication and workflow platforms such as Workfront, Basecamp, and NetSuite
How We’ll Support You:
- Join the largest marketing and fundraising company in North America serving the nonprofit industry, where we prioritize innovation and professional growth.
- Collaborate with industry subject matter experts with over 5,000 employees across the enterprise.
- To help you stay energized, engaged, and inspired, we offer a wide range of benefits, including comprehensive healthcare, paid holidays, and generous paid time off so you can have the time and space to recharge and pursue your other passions and be with the people you care about.
- Moore is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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