Bilingual HR Coordinator

Job Summary: The Bilingual Human Resources Coordinator provides administrative and operational support to the Human Resources Department while serving as a trusted resource for employees and managers. This position requires fluency in both English and Spanish to effectively communicate with and support a diverse workforce. The role plays a key role in recruiting, onboarding, employee relations, benefits administration, HRIS data management, compliance, and employee engagement. As the first point of contact for many HR-related matters, the HR Coordinator is responsible for creating a welcoming, professional, and service-oriented experience for employees and visitors.

Supervisory Responsibilities:

·         None

Duties/Responsibilities:

·         Must be fluent in both English and Spanish, with the ability to communicate effectively verbally and in writing.

·         Serve as the primary point of contact for employees seeking HR assistance, providing exceptional customer service and timely support.

·         Greet employees, applicants, visitors, and vendors in a professional, friendly, and welcoming manner.

·         Translate verbal and written communications, policies, training materials, and HR documents between English and Spanish.

·         Assist employees with HR-related questions, forms, benefits information, employment verification requests, and general inquiries.

·         Support the recruitment process by posting job openings, reviewing applications, scheduling interviews, coordinating pre-employment requirements, and preparing employment documentation.

·         Conduct new hire orientation and complete all onboarding documentation to ensure compliance with company policies and legal requirements.

·         Coordinate orientation sessions, interviews, meetings, training programs, and employee events.

·         Maintain accurate employee personnel files and electronic HR records while ensuring confidentiality and compliance with record retention requirements.

·         Enter, update, and maintain employee information in the Human Resources Information System (HRIS).

·         Assist with payroll-related changes, including employee status changes, timecard corrections, supervisor updates, department changes, and other employment transactions.

·         Support employee benefits administration, including enrollments, qualifying life events, and employee communications.

·         Prepare HR reports, spreadsheets, presentations, correspondence, forms, signage, and other documentation as needed.

·         Assist with compliance activities, internal audits, and government reporting requirements.

·         Support employee engagement initiatives, recognition programs, wellness activities, and company events.

·         Maintain confidentiality when handling sensitive employee, medical, payroll, and personnel information.

·         Communicate professionally and effectively with employees, managers, vendors, staffing agencies, and external partners.

·         Maintain a clean, organized, and safe work environment.

·         Demonstrate consistent and reliable attendance.

·         Perform all other duties and responsibilities as assigned.

Required Skills/Abilities:

·         Fluency in both English and Spanish (verbal and written) is required.

·         Excellent customer service and interpersonal skills with the ability to build positive working relationships.

·         Strong verbal and written communication skills.

·         Professional demeanor with outstanding phone and front-office etiquette.

·         Ability to maintain strict confidentiality and exercise sound judgment when handling sensitive information.

·         Strong organizational, planning, and time-management skills with the ability to prioritize multiple tasks.

·         High attention to detail and accuracy in data entry and documentation.

·         Proficient in Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint, and Teams.

·         Experience working with Human Resource Information Systems (HRIS) preferred.

·         Ability to work independently while collaborating effectively within a team environment.

·         Ability to adapt to changing priorities and work in a fast-paced environment.

·         Strong problem-solving and critical-thinking skills.

·         Commitment to providing exceptional internal customer service.

Education and Experience:

·         High school diploma or GED preferred.

·         Associate degree in Human Resources, Business Administration, or a related field preferred.

·         One to three years of Human Resources, administrative, customer service, or office support experience preferred.

·         Manufacturing or production environment experience is a plus.

·         Bilingual (English/Spanish) proficiency is required.

Physical Requirements:

·         Prolonged periods of sitting at a desk and working on a computer.

·         Frequently uses hands and fingers to operate a computer, keyboard, telephone, copier, and other office equipment.

·         Must be able to communicate effectively in English and Spanish in person, over the telephone, and electronically.

·         Occasionally required to stand, walk, bend, stoop, reach, and move throughout office and production areas.

·         Must be able to lift and carry up to 20 pounds occasionally.

·         Ability to file documents in low and high file cabinets.

·         Must be able to travel throughout the facility to support employees, conduct orientations, and assist managers.

·         Ability to work in both an office environment and a manufacturing facility with exposure to moderate noise, moving equipment, and varying temperatures.