What are the responsibilities and job description for the Packaging Machinery Field Service Technician position at CVC Technologies, Inc.?
The Packaging Machinery Field Service Technician at CVC Technologies supports customers primarily in the pharmaceuticals and food and beverage industries by providing expert electro-mechanical service for advanced packaging and labeling equipment. This role involves onsite repair, technical troubleshooting, installations, upgrades, and customer training. Working within a small field service team, the technician ensures operational excellence of CVC equipment through skilled application of electrical, mechanical, and pneumatic knowledge.
Responsibilities
- Conduct onsite equipment repair and maintenance efficiently and professionally
- Troubleshoot electrical, mechanical, and pneumatic systems to resolve technical issues
- Perform equipment installations and upgrades, ensuring compliance with customer requirements
- Provide user training and support to enhance customer operational knowledge
- Interpret electrical drawings and utilize measuring instruments such as multi-meters and analyzers
- Document service activities and maintain accurate records
- Travel up to 65% with flexibility for short notice assignments
- Work standard business hours, with occasional Saturdays and overtime as needed
Required Qualifications
- Minimum 3 years of electro-mechanical field service experience
- Proven ability to troubleshoot electronics, electrical, and mechanical systems with at least 80% competency on relevant tests
- Basic knowledge of PLC device setup and troubleshooting
- Proficient with Microsoft Office applications
- Strong customer service skills and ability to work independently
- Valid California driver’s license, safe driving record, and dependable transportation with proof of auto insurance
- Ability to lift up to 75 lbs
- Must pass drug screening, physical, and background check
Preferred Qualifications
- Associate of Science degree in a technical field or equivalent experience
- Experience with CVC packaging equipment
- Familiarity with interpreting electrical drawings and use of testing instruments
- Knowledge of preventative maintenance procedures
- Strong mechanical aptitude, time management, self-motivation, and adaptability
About CVC
CVC Technologies is a leading manufacturer of advanced packaging and labeling machines with over 20 years of global experience. We pride ourselves on delivering innovative solutions and exceptional customer support. Our compensation package is competitive and reflects the qualifications and experience of our employees.
Quality, value and service are the corporate philosophy. Providing excellent equipment and technical services, maximizing customer productivity, reducing operating costs and ensuring quality.
Salary : $65,000 - $75,000