What are the responsibilities and job description for the Customs Data Entry Clerk 24/7 position at Customs Support Group?
About Customs Support Group
Customs Support Group (CSG) is Europe’s leading independent customs services provider. Founded in 1964, we operate in 14 European countries with 120 offices and a team of 1,700 customs professionals.
We help companies move goods across borders smoothly and compliantly, taking the pressure out of customs.
What we do: We support more than 60,000 clients and process over 20 million declaration lines each year.
From day-to-day customs declarations to compliance, duty optimization and trade advice, we make cross-border trade easier and more predictable.
How we work: We combine local customs expertise with modern digital tools to handle large volumes accurately and at speed.
Our technology helps teams work smarter, reduces manual effort, and improves turnaround times. In markets like the UK, this has already led to clear productivity gains.
Why it matters: Customs rules are becoming more complex and mistakes are costly. Delays, compliance risks and unclear regulations can slow businesses down.
CSG helps clients stay compliant, reduce risk and keep their supply chains moving.
Why Join Us
At CSG, you will be part of a growing international organization that is improving how customs work gets done.
You will:
Work with experienced customs professionals across multiple countries
Gain hands-on experience in customs operations and international trade
Develop expertise in customs documentation and data management
Contribute to efficient border clearance processes that support global supply chains
This is an excellent opportunity for someone who is detail-oriented, eager to learn, and interested in building a career in customs and international trade.
Purpose of the Position
We are looking for a detail-oriented and organized Customs Data Entry Clerk to join our operations team. In this role, you will be responsible for the accurate and timely entry of customs-related information into internal and external systems, supporting customs declaration processes and ensuring data integrity.
You will work closely with customs declarants, operational teams, and other internal stakeholders to help ensure that customs documentation is processed efficiently and in compliance with applicable requirements.
Main Responsibilities
Accurately enter customs declaration data into internal and external customs systems
Verify information received from customers and internal stakeholders for completeness and accuracy
Process customs documentation in accordance with established procedures and deadlines
Maintain and update records relating to customs declarations and shipments
Review documentation and identify missing or inconsistent information
Liaise with customs declarants and operational teams to resolve data discrepancies
Ensure compliance with internal processes, quality standards, and regulatory requirements
Support the preparation and organization of customs-related documentation
Monitor workflows and escalate issues that could impact service delivery
Contribute to continuous improvement initiatives and process optimization activities
What to Expect
Office-based role
Shift-based work schedule, including morning, afternoon, and/or night shifts depending on operational requirements
Full-time position in a dynamic international environment
Structured onboarding and training provided
Opportunity to work with experienced customs and logistics professionals
Fast-paced operational setting with daily deadlines and performance targets
Supportive team culture focused on collaboration and knowledge sharing
Requirements
Secondary education or higher; education in logistics, international trade, administration, or a related field is an advantage
Previous experience in data entry, customs, logistics, or supply chain operations is preferred
Strong attention to detail and high level of accuracy
Ability to work with large volumes of data while maintaining quality standards
Good organizational and time-management skills
Comfortable working with multiple systems and software applications
Basic knowledge of customs procedures or international trade is an advantage
Strong communication skills and ability to work effectively within a team
Good command of English (written and spoken)
Ability to work under pressure and manage competing priorities
High level of integrity, reliability, and commitment to quality