Senior Business Development Manager

At Customers Bank, we believe in working hard, working smart, working together to deliver memorable customer experiences and having fun. Our vision, mission, and values guide us along our path to achieve excellence. Passion, attitude, creativity, integrity, alignment, and execution are cornerstones of our behaviors. They define who we are as an organization and as individuals. Everyone is encouraged to have personal development plans. By doing so, our team members are on their way to achieve their highest potential and be successful in their personal and professional lives.

Salary range: The posted salary range of $80,000 to 120,000 is what we expect to pay based on experience level and qualifications and will be determined at the time of hiring.

Candidates must be legally authorized to work in the United States now and in the future without the need for sponsorship. This is a full-time, on-site role based in our Portsmouth, NH office, or remote.

Who is Customers Bank?

Founded in 2009, Customers Bank (NYSE: CUBI) is a super-community bank with over $22 billion in assets. We believe in dedicated personal service for the businesses, professionals, individuals, and families we work with.

Who is Customers Commercial Finance?

Founded in 2015, Customers Commercial Finance, LLC (CCF) is the equipment finance and leasing arm of Customers Bank. For the past decade, we’ve been a high-growth, technology-driven organization delivering competitive and customized equipment financing solutions to small and mid-sized businesses. Our transactions range from $50K to $50MM, serving a wide variety of industries.

CCF combines the strength and low cost of funds of a bank with the agility and personal touch of a boutique financial services firm. Backed by advanced technology, a state-of-the-art CRM, and highly skilled credit, operations, and leadership teams, we are positioned for continued growth and innovation.

We specialize in key verticals such as specialty vehicles, construction, marine, crane and rigging, and franchise finance, among others. Our deep industry expertise, combined with top-tier resources, allows us to deliver meaningful value to our customers, vendors, and partners.

Joining CCF means being part of a forward-looking, entrepreneurial culture where you’ll have the opportunity to make an impact, grow your career, and help us expand our position as a leader in equipment finance.

We get you further, faster.

Focused on you: We provide every customer with a single point of contact. A dedicated team member who’s committed to meeting your needs today and tomorrow.

On the leading edge: We’re innovating with the latest tools and technology so we can react to market conditions quicker and help you get ahead.

Proven reliability: We always ground our innovation in our deep experience and strong financial foundation, so we’re a partner you can trust.

What You’ll Do

• Originate new loan and lease transactions within targeted verticals, with a production goal of $30MM annually.
• Develop and execute a strategic business development plan to establish and grow relationships with vendors, dealers, and direct customers.
• Act as a trusted advisor to clients, identifying financing opportunities that align with their business needs while maintaining CCF’s credit and risk standards.
• Build and present customized proposals and financing solutions to prospective clients and vendor partners.
• Collaborate closely with internal teams—including Credit, Documentation, Operations, and Funding—to ensure seamless execution, timely funding, and exceptional client experience.
• Represent CCF at trade shows, industry events, and client site visits to expand market presence and deepen relationships.
• Serve as a vertical leader/owner, developing expertise in a targeted industry segment and positioning CCF as a trusted market leader. This includes setting origination strategy for the vertical, building deep industry relationships, and demonstrating thought leadership in the space.
• Provide ongoing relationship management for key accounts, ensuring retention, satisfaction, and growth.
• Contribute to CCF’s entrepreneurial and team-based culture by sharing market insights, supporting junior team members, and collaborating on cross-vertical opportunities.
  
  

What do you need?

• Minimum of 5 years of experience in equipment finance and leasing.
• A proven track record of originating equipment finance and leasing transactions, ideally within CCF’s targeted verticals.
• Demonstrated ability to consistently achieve or exceed $30MM in annual production.
• Strong network of vendor, dealer, and direct customer relationships in relevant markets, with the ability to expand into new accounts.
• Expertise in structuring, negotiating, and closing complex financing transactions, with solid knowledge of lease pricing and credit fundamentals.
• Ability to develop and implement tactical marketing and business development plans independently, while thriving in a collaborative team environment.
• Excellent communication, presentation, and negotiation skills, with the confidence to engage with senior-level decision makers.
• High level of professionalism, integrity, and customer focus, with a strong aptitude for building long-term relationships.
• Willingness to travel as needed to support client acquisition and relationship development.
• Bachelor’s degree preferred (or equivalent experience).
• Excellent verbal, written, and interpersonal communication abilities.
• Strong negotiation and relationship-building skills.
• Proficiency in credit analysis, including the ability to interpret and evaluate financial statements.
• Deep understanding of lease pricing, transaction structuring, and deal closing.
• Ability to work independently, exercise sound judgment, and make timely business decisions.
• In-depth knowledge of targeted industries and markets served.
• Exceptional sales aptitude paired with a strong customer service orientation.
• Highly organized with the ability to manage multiple priorities effectively.
• Strong teamwork and collaboration skills, with the ability to work across departments.
• Bachelor’s degree or equivalent experience preferred.
  
  

Customers Bank is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

We also provide “reasonable accommodations”, upon request, to qualified individuals with disabilities, in accordance with the Americans with Disabilities Act and applicable state and local laws.

Diversity Statement

At Customers Bank, we believe in working smart, working together, and having fun while delivering innovative solutions and memorable experiences for our customers. We are committed to the continual advancement of a culture which reflects the value we place on diversity, equity, and inclusion. We honor the diverse experiences, perspectives, and identities of our team members, and we recognize that it is their passion, creativity, and integrity that drives our success. Step into your future with us! Let’s take on tomorrow.