What are the responsibilities and job description for the Maintenance Coordinator position at Customer Operations?
Under general supervision, responsible for performing moderately advanced level of building maintenance. Assists in selection of facility service vendors, coordination of vendor-related work, and facility safety program.
Actively and consistently support all efforts to simplify and enhance the customer experience.
Provide routine building and office maintenance (includes inside and outside facility and facility grounds, in accordance with seasons).
Assist with the maintenance of office equipment and supplies.
May assist with budget planning process and/or selection of facility service vendors and contractors.
Coordinate vendor and contractor-related work (including routine and capital improvements work) ensuring that activity is non-disruptive to daily functions.
Assist in administration of facility Safety Program (Includes activities such as serves as Safety Committee Coordinator, reports safety activity to regional office in compliance with OSHA, State, Federal, and other guidelines, conducts/assists in conducting employee safety training, conducts routine fire/tornado drills, etc.).
Replace, perform minor repair of, and maintain electrical and plumbing fixtures; perform minor carpentry and painting at facility; and monitor facility backup generator system.
Maintain inventory levels and order inventory and supplies as necessary.
Perform routine inspections and maintenance of facility HVAC equipment.
Maintain facility security (e.g. keeping records of keys issued, security clearance levels, building access, and alarm system codes).
Perform other duties as requested by supervisor.
Required Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Ability to accurately measure distances, using tapes or other measuring devices
Ability to adhere to local, federal regulations and company policies Ability to differentiate between different sizes and colors of wires
Ability to implement record keeping procedures
Ability to perform job from high places (i.e. poles and roofs)
Ability to prioritize and organize effectively
Ability to use the following hand tools electric drills, hammers, wrenches, screwdrivers
Ability to work independently
Ability to work with small components and wires
Ability to use personal computer and software applications (i.e. word processing, spreadsheet, etc.)
Knowledge of basic mathematics and electronics
Knowledge of cable television products and services
Knowledge of National Electric Code and National Electric Safety Code
Knowledge of HVAC equipment
Knowledge of back up generator systems
Vision ability close vision, peripheral vision, and ability to adjust focus
Valid drivers license, satisfactory driving record within Company required standards and auto insurance
Required Education
High School Diploma or equivalent
Required Related Work Experience and Number of Years
Plumbing and or carpentry experience - 1 Electrical Wiring work experience - 1 Building Maintenance work experience - 1 HVAC work experience - 1
WORKING CONDITIONS
Exposure to dust and fluctuating indoor temperatures Work and travel in inclement weather
PHYSICAL REQUIREMENTS
Ability to carry, climb and operate extension ladder, (approx. 28 ft high and 75 pounds)
Ability to work while standing 50 - 70% of the time
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GFR135 2026-73934 2026
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A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
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