Demo

Program Manager

Custom Profile
Grand Rapids, MI Full Time
POSTED ON 11/25/2025 CLOSED ON 12/24/2025

What are the responsibilities and job description for the Program Manager position at Custom Profile?

Are you a dynamic engineer with a passion for seeing projects through from concept to completion? Do you thrive as the primary technical liaison, driving complex product launches on time and within budget? Join our team!

About the Role

Reporting to the Engineering Manager, the successful candidate will own new product launches as well as the successful launch and implementation of all products for assigned customers from "cradle to grave." This is a critical, hands-on role requiring a strong balance of technical expertise, program management skills, and customer-facing communication.

Key Responsibilities and Essential Duties

The Program Manager is responsible for managing the entire product lifecycle for assigned customers and products, ensuring all objectives are met.

  • Program Ownership & Customer Relations:
  • Own overall program responsibilities, including developing and maintaining strong working relationships with assigned customers.
  • Ensure all project activities, including tooling and equipment, are completed on time, within budget, and at the quoted margins.
  • Be the main technical interface with the customer through feasibility, quote, launch, and production phases, and manage the transition communication to full production.
  • Responsible for all programs still in the launch phase until the product is in full production.
  • Technical & Planning Management:
  • Determine product feasibility with input from appropriate team members, including Development Engineering.
  • Lead technical reviews with customers to evaluate new opportunities and provide solutions for form, fit, and function; prints, tolerancing, and feasibility.
  • Support Sales by providing production rates, suitable materials, and manufacturing processes to develop the quoting strategy.
  • Prepare, update, and maintain multiple project timelines, as well as internal program reviews.
  • Provide support for tooling and equipment to be specified, quoted, sourced, built, and released to production.
  • Manage the creation, implementation, and completion of Engineering Change Orders (ECOs), including color changes.
  • Advise Sales when changes are made to newly released and legacy product that may require updated pricing.
  • Documentation & Cost:
  • Gather necessary information for the completion of the New Product Launch, Bills of Materials (BOMs), Quality Documentation, and Process Specifications.
  • Evaluate cost and profitability for potential cost savings.
  • Operational & Culture:
  • Maintain a clean and organized work area; follow daily housekeeping and 5S standards.
  • Promote a culture and attitude of continuous improvement, working to make the company more efficient, safe, and enjoyable.

Qualifications and Requirements

Minimum Requirements

  • Experience: Minimum of 3 years of related experience required.
  • Education: Bachelor’s Degree in engineering preferred; however, a combination of experience and education will be considered in lieu of a degree.

Required Strengths

  • Demonstrated accountability and ownership.
  • Excellent problem-solving and interpersonal skills with a proven ability to manage conflict professionally.
  • Strong Leadership skills in working with cross-functional teams to meet project goals.
  • Proficiency with Microsoft Office (Word, Outlook, Excel).
  • CAD software proficiency required; AutoCAD experience preferred.
  • Blueprint reading required; GD&T (Geometric Dimensioning and Tolerancing) understanding preferred.
  • Excellent organizational and follow-up skills.
  • Strong communication skills (verbal, written, and presentation).
  • Experience with Manufacturing Resource Planning (MRP) activities.

Preferred Strengths

  • Proficiency with Microsoft Project.
  • PMI Certification (Project Management Institute).

Work Environment and Physical Demands

  • Must be able to lift and/or move up to 50 lbs.
  • Safety glasses, hearing protection, and closed-toe shoes must be worn on the production floor.
  • Some infrequent overnight travel is required.

Ready to take ownership of challenging and rewarding launches? Apply today!

Program Manager
Perrigo -
Grand Rapids, MI
Program Manager
The Humanity Share -
Holland, MI
PROGRAM MANAGER
Rite of Passage Brand -
Grand Rapids, MI

Salary.com Estimation for Program Manager in Grand Rapids, MI
$103,095 to $129,995
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Program Manager?

Sign up to receive alerts about other jobs on the Program Manager career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$138,649 - $191,575
Income Estimation: 
$182,502 - $249,036
Income Estimation: 
$207,946 - $249,343
Income Estimation: 
$175,165 - $219,883
Income Estimation: 
$182,642 - $260,237
Income Estimation: 
$86,279 - $107,192
Income Estimation: 
$107,004 - $128,710
Income Estimation: 
$102,830 - $126,611
Income Estimation: 
$105,325 - $132,008
Income Estimation: 
$105,325 - $132,008
Income Estimation: 
$132,092 - $161,552
Income Estimation: 
$120,728 - $146,066
Income Estimation: 
$124,513 - $160,990
Income Estimation: 
$137,993 - $179,346
Income Estimation: 
$126,926 - $172,322
Income Estimation: 
$177,593 - $237,209
Income Estimation: 
$72,037 - $87,389
Income Estimation: 
$87,269 - $103,648
Income Estimation: 
$85,140 - $105,525
Income Estimation: 
$86,279 - $107,192

Sign up to receive alerts about other jobs with skills like those required for the Program Manager.

Click the checkbox next to the jobs that you are interested in.

  • Contract Negotiation Skill

    • Income Estimation: $130,764 - $217,954
    • Income Estimation: $138,662 - $205,512
  • Fit/Gap Analysis Skill

    • Income Estimation: $154,060 - $197,092
    • Income Estimation: $167,568 - $207,540
This job has expired.
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Not the job you're looking for? Here are some other Program Manager jobs in the Grand Rapids, MI area that may be a better fit.

  • Perrigo and Careers Grand Rapids, MI
  • At Perrigo, we are driven by our mission to Makes Lives Better Through Trusted Health and Wellness Solutions, Accessible to All . We are proud to be a Top ... more
  • 19 Days Ago

  • Perrigo France Grand Rapids, MI
  • Search by Keyword Search by Location Search by Postal Code Search by Location Search by Postal Code Distance 2 mi 5 mi 10 mi 30 mi 50 mi Search by Postal C... more
  • 20 Days Ago

AI Assistant is available now!

Feel free to start your new journey!