What are the responsibilities and job description for the Hospice Team Coordinator position at Custom Home Health, Palliative and Hospice?
Join Our Team as a Team Coordinator!
Are you ready to play a crucial role in facilitating exceptional patient care? At Custom Home Health, we're seeking a dedicated Team Coordinator to ensure total, accurate, and timely patient information in the medical record. You'll be responsible for coordinating direct care scheduling, monitoring tracking systems, and providing clerical support to the assigned team. Join us and be part of a team committed to excellence and compassionate care.
Schedule: Monday-Friday 8:30 am – 5:00 pm
Why Choose Custom Home Health:
- Commitment to Excellence: Join a team dedicated to delivering the highest standards of patient care.
- Opportunities for Growth: We value your skills and provide opportunities for professional development and advancement.
- Positive Work Environment: Enjoy a supportive and collaborative work environment where your contributions are valued.
- Rewarding Career: Make a difference in the lives of our patients and their families every day.
Essential Job Functions/Responsibilities:
- Coordinate the SOC visit by interacting with the patient or their representative.
- Proactively plan and assign patients to clinical staff.
- Perform visual checks of forms for discrepancies and process discharge documentation in a timely manner.
- Maintain accurate logs and distribute reports to appropriate staff.
- Update weekly schedules for interdisciplinary team staff and notify the Clinical Team Manager of discrepancies.
- Verify visits provided against visits ordered and scheduled.
- Receive and relay messages for assigned interdisciplinary team staff.
- Prepare schedules for weekend and on-call coverage and order medical supplies as needed.
- Participate in on-call rotation for weekend coverage and answer phones after hours.
- Support the Agency's customer service program by maintaining a responsive and knowledgeable approach to customer contacts.
- Perform other activities as assigned by the Clinical Team Manager.
Position Qualifications:
- High school graduate; college degree preferred.
- Proficiency in Microsoft Office.
- Exceptional organizational and multitasking skills.
- Excellent telephone and customer service skills.
- Strong work ethic and time management skills.
- Demonstrates patience, flexibility, and a cooperative attitude.
- Comfortable participating in weekend and telephone on-call rotation.
Benefits:
- Full Medical, Dental, Vision, and Retirement Benefits.
- Company-Matched 401(k).
- Paid Holidays.
- Paid Time Off.
- Referral program
If you're ready to be part of a team that's committed to providing exceptional patient care and making a real difference in the community, apply now and become part of Custom Home Health's mission to elevate expectations and deliver elevated care.