What are the responsibilities and job description for the Lead Commercial Dock Door Technician position at Cushman & Wakefield?
Position Summary
We are seeking a skilled and proactive Lead Dock Door Technician to take full ownership of dock door and dock leveling system maintenance across our operations. This role is responsible for developing and executing a comprehensive maintenance program, including preventive schedules, repair protocols, and safety standards. The ideal candidate will be hands-on, detail-oriented, and capable of leading dock door maintenance efforts with minimal supervision.
Why You’ll Love Working With Us
We offer stable work in a regulated environment with full benefits starting day one:
- Weekly pay
- Benefits starting day one
- Tools, uniforms, and PPE provided
- Training and growth opportunities
Key Responsibilities
Program Ownership
- Develop, implement, and manage dock door and dock leveler maintenance programs.
- Create preventive maintenance schedules and ensure consistent execution.
- Maintain documentation of service records, inspections, and repairs.
Technical Expertise
- Perform commercial and industrial maintenance and repairs on overhead doors and dock leveling systems.
- Troubleshoot and repair mechanical, hydraulic, pneumatic, and electrical systems.
- Conduct inspections to ensure systems meet operational and safety standards.
Leadership & Support
- Serve as the primary point of contact for dock door-related issues.
- Train and support technicians or maintenance staff as needed.
- Collaborate with operations and facilities teams to prioritize and schedule repairs.
Safety & Compliance
- Work from ladders, scaffolding, and aerial lifts while adhering to PPE and fall protection requirements.
- Ensure all work complies with company safety policies and OSHA standards.
Qualifications
- Proven experience installing, diagnosing, repairing, and maintaining commercial overhead steel doors and dock levelers.
- Strong working knowledge of mechanical and electrical systems.
- Welding and fabrication experience is a plus.
- Must own a complete set of tools required for the role.
- Ability to lift up to 50 pounds and work in physically demanding environments.
- Valid driver’s license with a clean driving record.
- Willingness to travel as needed.
- Complete all required C&W Safety Training annually.
- Comply with the C&W Uniform Dress Code and maintain a neat, professional appearance at all times.
Key Competencies
- Technical Proficiency
- Initiative
- Flexibility
- Multi-Tasking
- Sense of Urgency
- Strong Communication Skills
- Team Collaboration
- Lead by Example
Education
- Required: High School Diploma or GED equivalent
- Preferred: Graduate of an apprentice program or trade school
Experience
- 5 years of related work experience operating and maintaining mechanical and electrical systems in a commercial or industrial setting
Additional Eligibility Qualifications
- Ability to read and interpret technical manuals, blueprints, and electrical schematics.
- Skilled in using hand tools, power tools, and diagnostic equipment related to mechanical, electrical, and hydraulic systems.
- Experience with base building systems such as lighting, minor electrical, plumbing, or mechanical components.
- Familiarity with energy-efficient and safety-compliant maintenance practices.
- Strong troubleshooting skills and ability to work independently with minimal supervision.
- Comfortable coordinating with vendors and contractors for specialized repairs or upgrades.
- Proficient in basic computer applications (e.g., Outlook, Excel, Word) for documentation and reporting.
- Valid driver’s license and clean driving record required.
AAP/EEO STATEMENT
C&W provides equal employment opportunity to all individuals regardless of their race, color, creed, religion ,gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed and employees during employment are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated.
Job Type: Full-time
Pay: $48.00 - $52.00 per hour
Benefits:
- 401(k) matching
- Company truck
- Dental insurance
- Employee assistance program
- Employee discount
- Fuel card
- Health insurance
- Health savings account
- Life insurance
- On-the-job training
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Retirement plan
- Tools provided
- Tuition reimbursement
- Vision insurance
Work Location: In person
Salary : $48 - $52