What are the responsibilities and job description for the Front Desk Agent - Marriott position at CUSA, LLC?
Front Desk Agent
Fairfield Inn & Suites by Marriott
York, Nebraska
You set the tone for every guest stay.
At the Fairfield Inn & Suites York, the front desk is the command center of the hotel. Guests arrive tired from the road, traveling for work, visiting family, or passing through Nebraska. You are the first person they meet and the person they remember when they leave.
We are looking for someone who is upbeat, organized, and genuinely enjoys helping people. If you like fast paced environments, solving problems, and making guests feel welcome, this is a strong opportunity to build hospitality experience with the Marriott brand.
What You Will Do
Apply today and join the team at Fairfield Inn & Suites York.
CUSA, LLC, one of the most successful hotel management companies in the industry is searching for a Front Desk Agent for the Fairfield Inn and Suites. When joining our team, you will be joining a company who prides themselves with providing exceptional guest service, recognizing our associates as our best asset, and providing value to our business partners and owners.
Fairfield Inn & Suites by Marriott
York, Nebraska
You set the tone for every guest stay.
At the Fairfield Inn & Suites York, the front desk is the command center of the hotel. Guests arrive tired from the road, traveling for work, visiting family, or passing through Nebraska. You are the first person they meet and the person they remember when they leave.
We are looking for someone who is upbeat, organized, and genuinely enjoys helping people. If you like fast paced environments, solving problems, and making guests feel welcome, this is a strong opportunity to build hospitality experience with the Marriott brand.
What You Will Do
- Welcome guests and provide efficient, friendly check-in and check-out
- Handle reservations, room assignments, and guest requests
- Answer phones and assist guests with information about the hotel and the York area
- Resolve guest concerns quickly and professionally
- Balance and manage cash, credit card transactions, and daily reports
- Coordinate with housekeeping and maintenance to keep operations running smoothly
- Maintain a clean, organized, professional front desk and lobby area
- Deliver the service standards expected from a Marriott-branded hotel
- Friendly, outgoing personality
- Strong communication and problem solving skills
- Ability to stay calm and organized during busy periods
- Dependable and punctual
- Basic computer skills
- Ability to work mornings, evenings, weekends, and holidays when needed
- Hotel experience is helpful but not required. We will train the right person
- Work for the Marriott brand, one of the most recognized hotel companies in the world
- Opportunity to grow into supervisor or management roles in hospitality
- Stable year-round business with travelers from across the country
- Positive team environment where your effort matters
- Competitive hourly pay and bonus opportunity
Apply today and join the team at Fairfield Inn & Suites York.
CUSA, LLC, one of the most successful hotel management companies in the industry is searching for a Front Desk Agent for the Fairfield Inn and Suites. When joining our team, you will be joining a company who prides themselves with providing exceptional guest service, recognizing our associates as our best asset, and providing value to our business partners and owners.